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After the merge, the contact selected as "Top of duplicate" is the one that will remain active. Every element linked to the contact that will be merged will then be attached to the "Top of duplicate": sales, cultural, shipment, financial histories; contact connections of all types (structures, individuals, relays...).
Note on the deduplication of structures and relays:
- If the Duplicates detection batch has been set up to detect structure contact files, the button "Including structure contact" will appear in the Check for duplicates menu.
- You can merge structure and relays according to the same principle as individuals. However, it is important to take into consideration that relay duplicates are only identified when they are attached to the same structure.
- When two structures are merged, you will have to wait for the batch to be run again to be able to see the potential relay duplicates resulting from the merger of those structures.
Finally, sometimes you might be able to identify a duplicate that hasn't been detected by the batch. Here's what you can do:
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