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Technical note: this is done by creating a reservation order in Skidata DTA.

Refunds

1.) If the check box Cancel Skidata orders in batch is set to false (its default value):

When one of the tickets mentionned mentioned above is refunded/cancelled, SecuTix tries to cancel the orders created in Skidata DTA. If the cancellation fails, the refund is still working in SecuTix but error messages are logged indicating that the cancellation failed in Skidata DTA.

2.) If the check box Cancel Skidata orders in batch is set to true

When one of the tickets mentioned above is refunded/cancelled, SecuTix does no call to cancel the orders created in Skidata DTA. The orders are NOT cancelled in Skidata DTA.

The orders can then be synced later using a specific batch called Cancellation in Skidata of tickets cancelled in SecuTix

Reconcile Sales

When a ticket is bought in SecuTix for a product handled by the Skidata DTA interface,

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1. Ask your Skidata DTA partner to provide you the following parameters:
   1. url : this URL should look like https://service.webhost.skidata.com/dta/webservice/sc/v10/services
   2. username
   3. password
   4. contractor id (a series of number)
2. File a service request by SecuTix to have the URL whitelisted by the proxy
3. Create a new external manager interface of type Skidata DTA v2. The other type is deprecated and not supported.
4. Fille the following values according to the screen capture below
   1. 1 - URL
   2. 2 - Username
   3. 3 - Password
   4. 4 - Contractor id
   5. 5 - put here LOAD_RFID_CARD (this is the shipment type code of the shipment modes related to RFID loading)
   6. 6 - put here the following values:
      1. setValidityDateFromMovement=true
         movementValidity=false
5. In the schedules screen, create a new schedule called Read Catalog and execute it immediately. If it is working and displaying you product ids and tariff ids, the connection is working
6. In the mappings, map the SecuTix products (visit passes or timeslot passes) to Skidata product ids and the SecuTix tariffs to Skidata tariff ids. (mappings example below)

Meaning of the checkbox Create Skidata reservations for non-RFID tickets

Check checkbox is checked:

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