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When one of the tickets mentionned above is refunded/cancelled, SecuTix tries to cancel the orders created in Skidata DTA. If the cancellation fails, the refund is still working in SecuTix but error messages are logged indicating that the cancellation failed in Skidata DTA.

Reconcile Sales

When a ticket is bought in SecuTix for a product handled by the Skidata DTA interface,

it is possible to execute a report that collects all the orders that have been made in Skidata DTA linked to SecuTix and verify if the status of the orders match in both systems. If the state between the two systems is differents, an error log will appears. The result of the collected orders will be stored in a file at the end of the execution.

Setting the interface up a Skidata DTA interface for a new place

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