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  1. It a Contact is modified in SecuTix, the changes are propagated to the relevant object in Salesforce.
  2. If an Account, PersonAccount or Contact is modified in Salesforce, changes are propagated to SecuTix.

Synchronization from SecuTix to Salesforce relies on SecuTix' firehose contact mechanism.

With this mechanism, all contact modification events are stored in a queue. A scheduled job running every X minutes (configurable) processes the elements in the queue and pushes the changes to Salesforce.

Synchronization from Salesforce to SecuTix relies on Apex jobs triggered by changes on the entity.

Flexible synchronisation

SecuTix offers many custom fields for contacts : criteria, authorization, indicators...

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