This function retrieves information from TIXnGO about the ticket (status, holder) and stores it inside SecuTix. With the lifecycle implementation, we aligned the statuses and the screens between TIXNGO and S-360 :
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and synchronize the tickets from a "business" perspective
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How does it work?
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In the custom parameters, to enable the lifecycle mode, you can use TIXNGO_LIFECYCLE_MODE=lifecycle.
By default, if not specified, the history mode will be used.