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- First, in the "Check for duplicates" menu, introduce any criteria to make a search: the button “New” will appear.
- Remark: eventhough no results will come up, go ahead to click "New" to manually find your duplicate contacts.
- Click on "New": A pop up screen will be displayed, and you'll be able to:
- Search for the "Top of the duplicate" (the one you wish to keep) and
- Search for the "Duplicate" (the one you want to merge).
- Click on the "Merge" button at the top of the screen.
To continue with this training unit, click here to learn about the contact file.
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