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Objectives

Synchronize S-360 Controlled Ticket Status (in this case Controlled) with TIXNGO Ticket Statuswith TIXNGO Ticket Status.

Nominal behavior of the function

How does the function collect & process controlled tickets?

The function will only process tickets matching the following criteria:

  1. Tickets have been previously injected into TIXNGO.
  2. Tickets are matching function schedule filters (shipment mode, …)
  3. Tickets have not been already processed by any other TIXNGO Push Controlled function.

How does the function synchronize the controlled tickets into TIXNGO?

  • If the controlled tickets are successfully synced with TIXNGO, tickets won’t be processed again by the function.
  • If there is an error preventing all tickets to be synced with TIXNGO properly (TIXNGO or TIXNGO interface errors), tickets will be processed again during the upcoming executions. 
    NOTE: An error indicating the origin of the failure will be present in the function execution logs.
  • If most of the tickets are successfully synced but a few encounter errors, the successfully synced tickets won’t be processed again. The function will continue to show an error until a corrective action is performed: either by actively skipping the problematic tickets OR by fixing the issue.
    NOTE: An error indicating the origin of the failure will be present in the function execution logs.

How to create or configure the Push Controlled function?

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Function has been provisioned, the configuration can start.

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FieldMandatoryDescription

Internal name

Yes

Name for this function

Launch

Yes

Either Manual or Automatic

In case Automatic is selected, it's necessary to configure Frequency, Start, End

Frequency

Yes*

Mandatory only if Automatic schedule


Simple integrationAdvanced integration (high perf)
"non-event" day Every 5 minutesEvery 5 minutes
"event" dayEvery 5 minutesEvery 1 minute


Batch SizeYes10 000

Shipment modes 

Yes

API Key of your TIXNGO Organizer ADMIN account

Date from

No

(warning) USE WITH CAUTION (warning) Not suitable for Day-2-Day normal operations with an Automatic schedule


If the date is specified (format DD/MM/YY hh:mm), the function will send to TIXNGO all controlled tickets as if the last successful execution of the function was at the given date.

(warning) USE WITH CAUTION (warning) Not suitable for day-2-day operations with an Automatic schedule
In case of an automatic schedule, the same tickets will be sent over and over again.

Force Ticket Tax Numbers

No

(warning) USE WITH CAUTION (warning) Not suitable for Day-2-Day normal operations with an Automatic schedule

List of Ticket Numbers aka Tax numbers (comma separated) to be sent to TIXNGO (ie the function will only push thee ones from the list).

(warning) USE WITH CAUTION (warning) Not suitable for day-2-day operations with an Automatic schedule
In case of an automatic schedule, the same tickets will be sent over and over again.

Skip Ticket Tax Numbers

No

(warning) USE WITH CAUTION (warning)

List of Ticket Numbers aka Tax numbers (comma separated) to NOT be sent to TIXNGO (ie the function ignores them)

(warning) USE WITH CAUTION (warning) Not suitable for day-2-day operations with an Automatic schedule
In case of an automatic schedule, the same tickets will be ignored over and over again.

Notify spectatorNo
File to upload

No

(warning) USE WITH CAUTION (warning) Not suitable for Day-2-Day normal operations with an Automatic schedule

Will parse the attached file and send the list of tickets to TIXNGO

In case of an automatic schedule, the same tickets will be sent over and over again.

Nominal behavior of the function

The function will only push to TIXNGO, the already injected tickets that

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comply with the selected filters (Shipment Modes, Force Tickets, Skip Tickets)

Specific behaviour the Push Controlled function

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