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enableTicketDistributionToCulturalContact does not appear on the custom parameter box in Interface General Screen - NOT ACTIVE.
Prerequisites
It is important to make sure that also Lifecycle is active, so add also TIXNGO_LIFECYCLE_MODE=lifecycle parameter in the custom parameter box in TIXnGO Interface General Screen.
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When the ticket is on TIXnGO system, the end customer will be able to transfer the ticket to someone else, being or not a contact in S360.
How does Distribution history works?
When retrieving ticket status, a new screen with this action is created in ticket information, the ticket is in Pending Transfer status until the recipient opens the app and accept the ticket that has been transferred. The timeframe to accept the ticket is 1 hour, if the recipient does not accept the ticket within an hour, the transferred will be cancelled and no contact will be created.
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