Enquiries
There are usually 2 Main enquiries categories :
- Sales to payout. Typical questions :
- How to make sure all my sales were payed out ?
- How to know what sales where paid out in <time period>
- Sales to invoices. Typical questions :
- Why am I paying this amount this month?
- How to find which transactions led to the invoices in < month> ?
- Net revenues in a month
Here is how to answer them :
Sales to payout
Anchor | ||||
---|---|---|---|---|
|
High level concept
Payout = sales - refunds - fees - adjustments
...
MerchantPayin: Funds you transferred in the account
ReserveAdjustment :The funds being withheld from or released to the account due to funding or for using the Reserve register ( see your reserve balance in finance > balance )
for other items or more precision see: https://docs.adyen.com/reporting/settlement-reconciliation/transaction-level/settlement-details-report/
3. Full details at large scale
Anchor | ||||
---|---|---|---|---|
|
To get a visibility of all transactions that are used to calculate the sales, fees and refunds at larger scale you can download the report> Interactive payment accounting report to get all transactions over a certain period ( select all events )
From this report you may
...
Warning |
---|
This is only valid If you only sell in the currencies you settle in ( in all lines, Payment currencies = settlement currency ). |
Sales to invoices
Anchor | ||||
---|---|---|---|---|
|
If what you are trying to do is to understand what transactions constitute your invoice your best tool is the report > interactive payment accounting report with the dates of the month of the invoice.
Please check the full details section for documentation