enableTicketDistributionToCulturalContact=true → Contact creation and Distribution is ACTIVE
enableTicketDistributionToCulturalContact=false → Contact creation and Distribution is NOT ACTIVE
enableTicketDistributionToCulturalContact does not appear on the custom parameter box in Interface General Screen → Contact creation and Distribution is NOT ACTIVE

How

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How does Distribution history works?

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Contact Sync works?

On the feedback interface side, ground rules are :

Do not create duplicated contact, for distribution reuse an existing one with an internet account.
Only update temporary contacts.

In other words, the feedback interface will :

check first if a contact with this email address exist in S-360
- If it’s a “normal” contact (ie with real first & last name), contact WON’T be updated.
- If it’s a “temporary” contact (ie named Pending CREATION), the temporary contact will be updated according to the mapping provided below
if it does not exist create one → If ticket status is "PENDING_TRANSFER", the feedback interface only get the recipient e-mail address. Therefore a "temporary" contact named Pending CREATION will be created using recipient e-mail address.
create a new entry in the distribution history to mimic the transfer performed in TIXNGO.

Ui expand

title	Mapping

Contact field	Lifecycle Palyoad field
Title (individualTitle)	spectatorDetails.title
First Name (individualFirstname)	spectatorDetails.firstName
Last Name (individualLastname)	spectatorDetails.lastName
Birthday (individualBirthdate)	spectatorDetails.dateOfBirth
Mail (email)	spectatorDetails.email
Nationality (individualCountryCode)	spectatorDetails.nationality
Passport/ID (individualIdNumber)	spectatorDetails.idCardNumber
Mobile Phone (cellPhoneNumber)	spectatorDetails.phoneNumber
Country (countryCode)	spectatorDetails.residenceCountry
Language (individualPreferredLanguage)	spectatorDetails.language
Accept communication from institution by email (CNIL_O / INSTITUTION)	spectatorDetails.organizerSpectatorPreference.allowPromoEmail
Accept transmission of elec. coordinates from 3P (CNIL_T / THIRD_PARTY)	spectatorDetails.organizerSpectatorPreference.allowThirdPartyEmail

How Distribution history works?

Distribution history contains the list of ownership changes applied to a ticket, ie the change of the Cultural Contact.

Each history entry must answer the classical questions Who, What, When and provide context to the distribution (Action, Contacts involved [old and new contact], Status of the Distribution)

If the contact is already created, the ticket is automatically details of the recipient even if ticket is still pending transfer

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