Objectives
Synchronize TIXNGO tickets with S-360 Controlled tickets by retrieving the latest tickets updates from TIXNGO and storing TIXNGO-specific information, such as Mobile Ticket Status, Ticket Ownership and Ticket Beneficiaries (ie Assignee) into S-360.
Nominal behavior of the function
| Warning |
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"Retrieve ticket status from TIXNGO" function does not support simultaneous executions. In other words, at any time, ONLY ONE function must be Active, regardless if tickets are injected, cancelled or controlled from multiple S-360 organizations. |
How does the function collect & process TIXNGO tickets?
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Batch size
Recommended value: 1000
How
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to create the "Retrieve tickets" function?
If the TIXNGO interface has not been created or configured, please refer to S-360 to TIXNGO interface > 0. Initial setup of the interface
Once the basic configuration is completed, go the Schedules screen and click New button.
Select the function you want, in this case "Retrieve ticket status from TIXNGO" to add and Click Next.
How to configure the "Retrieve tickets" function?
| Field | Mandatory | Description | ||||||||
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Internal name | Yes | Name for this function | |||||||||
Launch | Yes | Either Manual or Automatic In case Automatic is selected, it's necessary to configure Frequency, Start, End | |||||||||
Frequency | Yes* | Mandatory only if Automatic schedule
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| Batch Size | Yes |
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Pagination Key | No | Self-sufficient parameter that is not meant to be overridden by an Operator
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| Skip Ticket Tax Numbers | No | List of Ticket Numbers aka Tax numbers (comma separated) that will be ignored if they're returned by TIXNGO | |||||||||
| File to upload | No | Will parse the attached file and process it as it was to TIXNGO
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