Table of Contents

Objectives

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If cancelled/invalidated tickets are successfully synced with TIXNGO, tickets won’t be processed again by the function
NOTE: Already synced tickets can be processed again by the function,
- if the function is configured to send all tickets since a specific date by using the "Date from" parameter
- if the function is configured to force a specific list of tickets by using the "Force Ticket Tax Numbers" parameter
If cancelled/invalidated tickets are successfully synced with TIXNGO, tickets will be processed again by the function only if their invalidation reason has been updated.
If there is an error preventing all tickets to be synced with TIXNGO properly (TIXNGO or TIXNGO interface errors), tickets will be processed again during the upcoming executions.
NOTE: An error indicating the origin of the failure will be present in the function execution logs.
If most of the tickets are successfully synced but a few encounter errors, the successfully synced tickets won’t be processed again. The function will continue to show an error until a corrective action is performed: either by actively skipping the problematic tickets OR by fixing the issue.
NOTE: An error indicating the origin of the failure will be present in the function execution logs.

How to create

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If the TIXNGO interface has not been created or configured, please refer to S-360 to TIXNGO interface > 0. Initial setup of the interface

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Select the function you want, in this case "Push cancelled and invalidated tickets" to add and Click Next.

Function has been provisioned, the configuration can start.

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Function has been provisioned, the configuration can start.

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