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- This new feature is only available for refund orders, not for exchange orders where the total amount would be negative (amount for refund to the purchaser).
- This new feature does not affect ticket resales on the exchange market (reseller refund).
- The immediate refund is only possible if the sales order has been created on the Internet or on a phone platform. As a result, a contact who bought tickets at the box office and paid his order with a credit card on a payment terminal will be refund refunded on his credit account (and not on his credit card).