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Knowledge is a key factor to your success. We want to provide to our decision makers users a tool that enables them to get the most from their data. With it you can follow your KPIs easily and intuitively, explore your data and thus get some relevent insights on your activity.
List of the main KPIs :
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All tickets that have been given out for free
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(Interval since last attendance)-(Attendance frequency)*1.5
1.5 is a tolerance factor applied. If the the value is positive, this means the customer has not come for longer than usual (he/she is overdue). If the value is negative, the contact came earlier than expected.
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An histogram displaying how many days in average does a customer purchase the tickets before the performance.
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