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As a reminder, this method of payment had the following characteristics:
- Each session due date is linked to a set of tickets.
- The session due date must be before the date of the corresponding sessions. For example, tickets for the performance on 15 July must be paid for by a due date before 15 July.
- A ticket can only be printed after is it paid for (a recently added features allows you to remove this condition).
- The amounts due on different dates are not necessarily the same, as they depend on ticket price.
Thanks to our payment service provider Slimpay, SecuTix now offers a new bank transfer payment method compatible with
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- It's based on payment through a pending (suspense) account with a due date and therefore comes with all the features of this payment method, e.g. selection of the amount, due dates, due date tracking screens, etc.
- The due dates are not directly linked to the tickets. They can therefore have the same amount and the tickets can be printed before they are fully paidpayment.
- You'll soon be able to use payment by bank transfer direct debit (including registration) for web/mobile channels as well as traditional box office/distance selling (cf see below).
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⚠ The old bank transfer direct debit feature will continue for a while for customers who are currently using it, but will not be available to customers those wishing to set up payment by bank transfer instalment in a version of SecuTix 360° later than Matterhorn V3. |
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- Customers complete a form including their first and last name, IBAN, BIC (etc.) and sign it.
- This form is given a unique number called a Unique Mandate Reference - UMR . (We we recommend: n°contact_date).
- You archive the document in a secure location.
- The box office agent chooses to pay for the order operator selects payment by instalments and direct debit for the order concerned, enters this UMR, and selects the number of monthly instalments.
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If customers buy a new season ticket when the next season comes around, they can pay for it with the same mandate completely transparently. You can also take automatic payments from a customers for automatic online sales of seats for upcoming matches.
On the web
You'll soon be able to activate payment by bank transfer direct debit as a payment method in the ticket shop, with the following options:
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