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When creating season tickets you can choose whether or not it they should be automatically renewed.
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If the radio button is not selected, the renewal process behaves exactly as it does today. In other words it creates a reservation without automatic payment.
Automatic payment
The new season ticket will be paid using the same method as for the previous season. The following payment methods are supported:
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Automatic renewal, with or without payment, is always executed using the same batch function, which you can activate from 'Tools > Batch programs > Schedule'. |
Automatic payment
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- Direct debit with our partner Slimpay: new payments reuse bank details, the Unique Mandate Reference (UMR) and the number of instalments for the initial payment. Due dates and amounts are calculated based on how the payment method is parametrised.
- Payment by credit card instalment: the credit card information must be available via an alias. The number of instalments is taken from the initial payment. Due dates and amounts are calculated based on how the payment method is parametrised.
- If the season ticket from the previous season was paid by another method, it's possible to pay for the new season ticket using the payment contact alias. Obviously, this type of payment is not possible unless the contact has saved an alias.
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