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Sending SMS campaigns with SAM

You can now benefit from the new SMS communication channel fully integrated within SAM and fully drive your SMS campaigns from SAM just like you already do for emails. This opens a lot of new possiblities especially on the side of marketing automation such as

  • Set recurrent SMS messages to your contacts before an event
  • Send a last minute SMS to inform your contacts that there is still some tickets available 
  • Inform that an event has been canceled through an SMS.

Features of SAM supported for SMS messages


Some constraints around SMS communication channel


Unsubscribe from SMS



URL shortner

If you deploy the shortUrl plugin SAM will now automatically transform all url links into short urls in your emails and SMS. This is a must have when you send SMS has as 1 SMS is 160 char long and the maximum limit size of characters is an SMS message is 499 459 char. 

How to enable this ? => to come once the feature is ready (on going dev)



Multiple links tracking

Tracking all your links separately within a given is now supported, you can now understand which links is performing the best with the new feature and the new campaigns analysis reports.




How to benefit as mush as possible from this new feature set ?

Requirements

Orange SMS plugin enabled

UrlShortner plugin enabled


Please contact your sales account if you want to activate this feature and discuss about the details.

Technical optimization in batch management positively impacting SAM