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The idea of unlocking seats does not change: abandon the orders that contains locked seats to make them available again for sales (access in Institution - Tools - Support - List orders).
Abandon orders at Institution context is already supported. To search only orders concerning locked seats, a new filter is created:
*Abandon orders is only visible in support mode by enabling special cookie
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Additional information on locked seats
Unlock seats now contains more information (access in Sales Configuration):
- Seat details: block - row - seats numbers (if total of seats is more than 10, display as a tool-tip)
- Order contact