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A promoter/producer can only view contacts who have bought at least one of his products or who have been directly created by that promoter/producer, More precisely, this filtering of contacts is enabled in following screens:
- List of contacts in the organization context
- Sales cart/Exchange cart (all fields allowing to search for a contact and select it as purchase contact, cultural contact, etc.)
- File details (all actions allowing to add or change a contact)
- Attendance per performance (check if a given contact has attended a given performance)
- File list (select a contact as a file search criterion)
- Ticket list (select a contact as a ticket search criterion)
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The filtering only applies on contacts who may buy tickets, that means single public and relays of companies or communities. It doesn't apply on "special" contacts used in more specific contexts (SecuTix allows you to manage "special" contacts who don't buy any ticket (for example: artists to assign to an event, guides to assign to a visit time slot, etc.). Following rules apply to such contacts: Artists: No filtering |
Getting started
- The promoter/producer model page explains you how to create operators assigned to a promoter.
- Once an operator has been assigned to a promoter, above access right restrictions concerning the set-up and the filtering on files will be applied automatically.
- If you assign operators to promoters and want to allow them to access the list of contacts, you must schedule the batch called "Promoter contact connection" so that it runs quite frequently, as shown below:
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