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- The box office doesn't allow neither partial refunds nor exchanges
- The batch to cancel a single performance or product will only refund orders that don't contain any other performance or product
- The on-line self exchange features are disabled
Getting started
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You don't have to wait until the 01.01.2022 to enable this feature. Indeed, the TicketBAI service is already available in production but will store the signed orders "for real" from the 1st of January. |
How does it work?
When the feature is enabled, SecuTix calls an external service provided by a partner, that in turn, calls the TicketBAI service. This partner is called KubiBAI. In fact, there exist multiple TicketBAI services, more precisely one for each Basque region. The reason of using an external service is to reduce the complexity in SecuTix, for example by hiding the differences related to each Basque region.
The signature process works in a half synchronous way. More precisely, SecuTix waits until the TBAI identifier has been generated and the order has been digitally signed, but it doesn't wait until the signed order has been stored in TicketBAI. By this way, the TBAI identifier and QR code may be printed on the documents right after order closure while still ensuring that the order closes in a reasonable time.
A separate batch process allows to ensure that the signed order has been stored by the fiscal authorities.
Set-up to be performed by the service team
Ask the service team to enable the order signature QR invoice feature. The service team will perform following actions:
- Set the MANDATORY_DUPLICATE flag to true for following document classesfeature flag PRINTING_SWISS_QR_CODE_ON_BVR
- Order summary
- Order receipt
- Set the institution parameter Basque Country Restrict After Sale to true
- Set-up the credentials received from KubiBAI in the KubiBAI portal (https://kws.kubibai.net)
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