...
| Warning | ||
|---|---|---|
| ||
|
...
| Warning | ||
|---|---|---|
| ||
Beware that the automatic refund process will always attempt to refund the money to the credit card originally used for payment (if any), if you use Ogoneone of the PSPs listed above. If you want to keep the money on the credit note account of the use, see at the end of this page for instructions and make sure that the "Dispatch refund" batch is not scheduled to run automatically. |
...
Mass cancellation is performed by the batch dedicated to the mass refund of performances or matches. Other product families have to be handled manually.The function Cancel single entries for a product allows to cancel products belonging to other product families (timeslot and visit passes, services, open products, vouchers, donations and memberships)
Cancellation is performed by running the "Cancel tickets of a performance/match" function. You may decide to restrict certain cancellation to certain contingents and/or certain seat categories. All refunds are made with the special "Refund Requested" refund method, except payments not yet made to waiting accounts that are directly refunded to the waiting account.
...