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TixnGo's TIXNGO ticket business statuses are also now available and traceable inside SecuTix and reporting domains.

...

Ticket list, ticket details and on-site support screens have been slighlty adapted to support these new business statuses in order to ease the troubleshooting of customers’ ticket issues during your operations.

Getting started

Contact your professional services team to enable the lifecycle mode (TIXNGO_TICKET_LIFECYCLE=lifecycle) on TIXNGO interface.