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displayed by Google Authenticator:
Phone lost/replaced
If an operator has to replace his phone, he needs to ask an administrator to click on the CHANGE PHONE button displayed below.
The operator simply needs to perform the registration process described above with his new phone. In case of loss or theft, the (illegitimate) holder of the old mobile phone won't be able to login because the six digits code displayed by Google Authenticator on the old mobile phone are still based on the old secret key that isn't used anymore by SecuTix.
Getting started
The use of the two factor authentication process will have some impact on your operators. They will have to get an app on their mobile phone and have their mobile phone ready when logging in to SecuTix. As a result, in order to give you some time to inform your operators, this feature isn't enabled by default. Once you're ready, please send a request to our service team to enable the feature for your institution.
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