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Online Sales


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New lottery application widget

The new lottery application widget is the first step towards providing a brand new, versatile and much simpler lottery process. No need to synchronize contacts to a separate module and re-integrate reservations/sales after the draw. The new process relies on existing tools of the core S-360 system and will allow you to run your lottery in different ways.

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Gather consent on behalf of your promoters or event organisers

SecuTix provides a new feature allowing you to gather opt-ins on behalf of event organisers you are working with. After collection of opt-ins, you send the list of contacts having given their consent to the concerned event organiser. This event organiser will be in charge of sending the newsletters and providing an opt-out feature.

Back-office

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Donation certificate document

SecuTix can provide a new document mentioning the donations performed by your customers. Depending on your country of operation, this document may be used by your customers to get some tax reduction.

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File list: Search files over a period longer than one day

In order to ensure short response times, the file search was restricted to a period of one day (date of creation or date of last modification of a file). The constraints on search criteria have been reviewed in order to provide you more flexibility, and it will be possible to search on several days in some conditions.

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Keep mobile owner and cultural contact in sync

In an effort to bring TIXNGO and S-360 closer to simplify operations and allow you to further leverage the power of TIXNGO, we are taking a first step by making it possible to keep the mobile owner of TIXNGO in sync with the cultural contact of S-360.

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Important Technical Update for consumers of embedded widgets: Required Action for Customers

Subject:

[Action required] Important technical update for embedded SECUTIX widgets

Dear Customers,

Introducing a mandatory online check in case of Offline activation date update

If you opt for Offline Activation, and wish to postpone the unveiling of the QR code until closer to your event, you may adjust the actual offline activation date via the back-office.
Previously, different real activation time were visible depending on the spectators online presence.


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Minimize the number of emails sent to your spectators for bulk ticket actions

To streamline communication and enhance the user experience, we’ve introduced an email consolidation feature for bulk ticket actions (transfer/accept/reject/cancel). Organizers now have the flexibility to send a singular email for grouped ticket actions, reducing email clutter and providing a succinct overview of transactions.


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Slow down black-market by preventing scalpers to assign or transfer tickets

Previously, while we can identify spectators or scalpers holding an implausible quantity of tickets, we were unable to inhibit the transfer of these tickets to secondary purchasers, aside from manually deleting these tickets. We have now introduced a new feature, allowing you to lock (and unlock) spectators preventing them to do specific actions from the mobile wallet (branded app only).




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