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Warning
titlePerform a full test cycle before going live

SecuTix strongly recommends to perform the whole test cycle before sending a large number of QR invoices:

  1. Create a sales order (for example with a voucher)
  2. Print the QR invoice
  3. Pay the invoice in your mobile banking app by scanning the QR code
  4. Wait for the bank to provide you the payment file
  5. Import the payment file

Indeed, this test will ensure that the whole setting has been done properly and that the file generated by your bank may be read by SecuTix.


Red square problem

In some cases, the QR is printed with some red color on it, when printed directly from the BoxOffice. This red makes it not standard and refused by the Swiss Post.

Image Added

Open the local configuration file  C:\Users\%Username%\secutix\devicedrivers\devicedrivers.properties and add this line to it:

TnPD.printAsImage=PrinterName

If the file does not exist, you may need to create it.

"PrinterName" needs to be replaced by the name of the logical name of the printer.

Beware that the PrinterName must not include spaces (!!...), so the client may need to rename the printer in the windows preferences (replacing for example with underscores, like HP_LJPro_MFP_M477_PCL6) and then also fix this logical name in the workstation (in SECUTIX).