Prerequisite: create a Season, at least one Tariff
A membership can be a physical or virtual card allowing the owner to be offered a privileged relationship, unlocking a set of benefits (free products, discounts, anticipated access, etc).
The membership process has 2 phases:
- Purchasing a membership card
- Use of the membership card and access to the specific conditions linked to it
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Button 
allows to create a new event from scratch. First, it requires to select one Activity, among the list of the existing ones:
a) General / General
Internal name (max 60 char.): name of your event as it will appear in SECUTIX screen (backoffice)
External name (max 60 char.): name of your event as it will appear to your clients (online, documents, tickets)
Short public name (max 15 char.): name of your event as it will appear online when accessed from a device with small resolution (smartphone...)
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Code (max 8 char.): STX code of the product. This code must be unique per entity (example: it's not possible to have the same code for two events, but possible for 1 rate table and 1 event)
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| title | Italian Certification | Specific behaviour |
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- "Tipo Evento": choosing among the predefined SIAE list. The correct VAT will be then input automatically. Both values are included in ticket template and C1 reports.
- "Organizzatore": a structure contact that must have both an Italian address and VAT/"Codice fiscale". Name and VAT are included in ticket template and C1 reports.
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b) General / Parameter
Complement name (max 60 char.): text that will appear online between the name and the description.
Internal description: text field that can be used to insert particular comments that will remain on back office side.
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Available titling: if set on "yes" it will trigger this information on the the sales context (right click > details on the seat) and on the ticketshop.
The linked Logical Configuration must have the visibility level set on the seats before it is linked to the performance (see next paragraph).
Language: if not empty, the value will be shown in Sales context while mouse hovering over the performance
Minimum age: informative (internal)
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Online self exchange: it allows self exchange on the ticketshop
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1st catalogue number of performances: the use case is mostly for Live Events. This feature allows you to setup the number you want to apply for your matches / performances. In France the VAT rate must change from the 141st performance. Thus this field allows to easily identify from when the VAT rate should be set differently.
Confirmation after reservation (days): when using reservations, this field give you the opportunity to have a deadline automatically set by SECUTIX, calculated in days after the reservation is created in the system. Note: the reservation will not automatically be cancelled once this date reached.
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Among the other menus be sure to define, or review, accordingly:
c) Product profile
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d) Payment methods
From this menu, you can define payment methods that can be used to purchase this product.
The rule is as follow: it is the intersection of Point of Sales Payment Methods, Product Family Payment Methods (see: Institution | Initialization | Payment Methods) and Product Payment Methods.
Thus, if you associate no payment methods in this screen, SECUTIX will check for specific Payment Methods set at Product Family level. If none, it means that any Payment methods available on the point of sales will be usable for the product. The payment method you associate at product level must be available at least on the point of sales. Otherwise nothing will happen.
So if you want to have a payment method that is only available for your season tickets for example, you need to associate this payment method to your point of sales AND associate it at product family level. That way this payment methods will only be available for your season tickets products on your point of sales.
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e) Custom variables
Custom variables are to be created in Organization | Initialization | Custom Variables.
Custom variables are element you can display on ticket. They are usually used to display static information that can not be setup elsewhere in SECUTIX.
They are related to the fields "Free text" (1 to 6) in the ticket editor. See List of variables in the Ticket Editor (auto translated to English)
They can also be used through API and interfaces between SECUTIX and 3rd party system, in order to setup in SECUTIX sets of information that will be pushed and handled by the 3rd party system.
TixNGo for instance is using those fields to input the parameters such as the image or the url that will be displayed on the ticket in the TixNGo wallet.
g) Charges table allocation
When using Charges (fees that apply per ticket), you can associate there your existing charge table. You will first need to specify for which rate type it will apply (only used rate type will appear in the dropdown), then select your charge table.
Finally, you can specify on which sales channels those charges will be active. Either All sales channels or a List you can set up. You can apply different charges table on different sales channels.
See : Organization | Catalog | Charges tables
k) Access control synchronization
When using SECUTIX Access Control, this screen allows you to synchronize directly the product you have just created with SECUTIX Access Control.
The season of your product must already exist in the Access Control.
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Italian clients using a Certified S-360 license can configure presale prices as described here, while it is not allowed to set memberships to access events or visit spaces |
h) Transport stops
This options are for customers selling combined offers including leisure and public transportation. Mainly for Swiss customers
They may define which stations or stops belonging to a public transportation network allow to reach the product associated.
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The validation step will make sure that you did not forget to set any mandatory information.After that the product becomes available for running.
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Top page filters allow you to display the memberships by internal name and status.
The other screen buttons perform the following actions:
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Delete
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Validate
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Run
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Suspend
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Duplicate
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Copy from Season
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Bulk edit price
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Bulk edit price for product
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Print test ticket
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Export to excel
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Delete the chosen product (only if in "Preparing" of "Validating" state").
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Validate the chosen product (only if in "Preparing" and all the mandatory fields are accordingly set).
Activate the product so it can follow rules set in linked Product Profile(s).
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Stop (temporarily) the following of the rules set in the linked Product profile(s) for the given product.
Used to perform a few changes while on sale.
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Duplicate the selected product.
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Copy a membership from another Season
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Edit more tariffs' prices in the same time.
It allows to select more membership at once
It allows to select more lines/membership at once
Like the previous one, you can edit more tariffs' prices in the same time, selecting by product.
It does not allow to select more lines/membership at once
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Print a sample ticket.
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