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Sales Channels are created at the Institution level.

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Sections => The section is a part of the landing page. Once created and saved, the section will be visible on the point of sale landing page (URL/content).


Organisation | Initialisation | Sales Channels | Point of Sale | Characteristics

Tab General

Handle structure relays => if checked, relays will be able to login if the structure they belong to is part of an authorised community type

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Authorised country of residence => access can be granted only for contacts with the main address in the authorised countries

URL => put the root URL of the ticketshop, it might be a standard SECUTIX domain (example: : https://inst-org.shop.secutix.com/) or custom one (example: https://tickets.com/)

Info
titleCustom domain

By default, ticketshops will have a standard syntax *shop.secutix.com with the institution code up front, and the organization code separated with a dash (if it's a multi-organization institution).

CUSTOM DOMAIN

When setting a point of sales with a custom domain it is necessary to:

1)  Change the DNS of your own domain like:

     tickets.customdomain.com. IN CNAME inst-org.shop.secutix.com.

     where the first URL is the custom one, and the second the Secutix Standard. NB: Be aware to not forget any dot (.) while executing this!

2) Check if the edit has been done successfully (you may use some free tool like https://mxtoolbox.com/SuperTool.aspx) and wait 1 hour before proceeding

3) Create the point of sale and input the custom domain in the URL field

4) Select the point of sales and click on "SSL management": choose between the two options and click on OK

     Image Added


     With the first option the certificate will be ready in 1 hour.
     Selecting the second option you can use your own certificate.

       

STANDARD DOMAIN

Just apply the standard syntax following points 3 and 4. In this case the certificate will be managed by Secutix and be ready immediately.



External languages => languages authorised in the ticketshop. If English is associated, then English will be a language of the ticketshop (content in English) and the customers will have the possibility to select English as a their preferred language for communication.


Tab Internet Parameters

Connection type

  • Before checkout: the customer's identification is done at the time of the checkout
  • Before catalog: customers need to login in order to see products on sale it alowed to see the advantages linked to the contact

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Require confirmation email: If checked, a customer using a guest login (if it is activated) will need to provide two times his email address (to avoid errors in typing).

Maximum Payment : leave empty if you don't want to set a maximum amount of online purchase. If you set a cap, the customer will not be able to buy online beyond that limit. On the other hand, his order will be kept as a reservation for which you can take payment at the counter (for example) with another payment method.

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Highlight the season of the products on sale

No : products on sale from different seasons are displayed together


Allow login with contact number

No: only the email can be used for login


Display RFID delivery mode only to season ticket holders

No: all customers will have access to RFID delivery


Mass printing

Double opt in (more information here)

Yes: email confirmation needed

No: no email confirmation required when accepting communications


Google Tag Manager Container ID: 

Enable enhanced e-commerce tracking (applies only when GTM is used) => if checked, additional functionalities will be visible. (More information here).


Enter ticket holder data: ticket holder data is asked at the moment of ticket printing, with mandatory/optional values as configured in Screen Configuration (Institution | Initialisation | Organisation | Screen Configuration - ticket holder form)

Enter ticket holder data even for exported or printed tickets: ticket holder data can be modified even when tickets are in these states

Modify ticket holder for ticket: makes beneficiary modification possible before the beginning of the performance. Ticket holder change is thus possible but re-printing will not generate a new ticket with a new barcode, it would simply print the same ticket with updated ticket holder data (if configured to appear on the ticket template)

Input ticket holder mandatory: if checked, entering beneficiaries is mandatory at the moment of ticket printing

Input ticket holder during sales: if checked, beneficiaries are asked before payment


Answer questionnaire during sales: if a questionnaire is configured (Organisation - Catalog - Questionnaire), you can force it to be displayed before payment by checking this box

Force first ticket holder to purchaser: if checked, the purchase contact will be forced to be one of the ticket holder for each order done by this contact

Guest propagation in packages: feature to apply ticket holder data in bulk across multiple matches included in a package

Allow purchase on behalf of my friends/family: release note here and additional information here



Only immediate delivery methods will be offered to the customer where possible (priority at print-home, e-ticket and RFID)
gives the user the ability to filter sessions and visit slots based on their availability (example: if the user only wants to see visit slots with at least 10 tickets available)
Enable remark field: allow remark field to be displayed for the customer when he completes his online purchase

Accomodation: select Stay22 if you are integrated with this partner (https://www.stay22.com/)


Tab Currencies

When multiple currencies are configured at the Institution level, you can select the currency that applies to this point of sale. Only one currency can be associated to one point of sale.


Tab Payment modes

Supported payment methods => at least one payment method shall be associated to any point of sale (even sales channel with no sales authorised)

Allow additional target group specific payment methods => if checked, the payment methods authorised in Organisation | Initialisation | Target Group Configuration will be applied to this point of sale

Security policy => if yes, the 3 CVV digits will be asked during the checkout for payment by credit card

Alias management => if yes, the customer will be able to Save his credit card details in his account (only compatible if PSP is Ogone/Ingenico). Also possible to use this functionality in the back office (more information here).


Tab Gravity

If you have a third party using SecuTix gravity widgets, you must generate a secret key in this screen and apply domain restrictions to authorise specific domain names to integrate your widgets.

More information here.


Organisation | Initialisation | Sales Channels | Point of Sale | Internet Theme

Tab General Structure

Graphical Theme: CLASSIC is the old ticketshop theme (deprecated), you should use the new one called EQUILIBRIUM.

More information on all fields here.

Tab Content

With EQUILIBRIUM, the compatible display of blocks is DISPLAY TITLES AS BLOCKS. The other option should not be used with Equilibrium,

More information on all fields here.

Tab Mobile

This tab enables to customise your mobile APP if it was developed by SecuTix (different than TIXnGO).

Tab Custom

You have the possibity to inject customer header and footer for each language. SecuTix service team can do this customisation upon request. If you wish to add autonomously your piece of code, follow instructions here.

Tab Advanced

In this tab you can modify the content of the ticketshop labels autonomously. Core documentation is here. If you want to empty a label, you cannot do from this screen (because a key with an empty value will give the default value), you have to ask SecuTix.


Organisation | Initialisation | Sales Channels | Point of Sale | Main Navigation

If you use SecuTix standard header, you can add menu inside with a link that can be an external website as below.



Organisation | Initialisation | Sales Channels | Point of Sale | Social network

You can activate login with facebook, twitter, google via this screen.

Main Documentation is here.

Twitter integration here.

Google integration here.

The SecuTix single sign on SSO is also configurated throught this menu more information here.

Organisation | Initialisation | Sales Channels | Point of Sale | Mobile Applications

This tab enables to customise your mobile APP if it was developed by SecuTix (different than TIXnGO).


Organisation | Initialisation | Sales Channels | Point of Sale | iBeacons configuration

Is an old SecuTix function and will be soon hidden so do not try to use this feature.


Organisation | Initialisation | Sales Channels | Point of Sale | Contact characteristics

Contact criteria (definition here). We recommend to select criteria that will be active for this point of sale. Criteria are created for you by SecuTix and can be, if configured, updated by the customers. This function is useful for online sales.

Automatic VAT reverse charge => if you operate in multiple countries or if you are tourism operator, you may want to apply reverse VAT for sales for specific countries. You can select here the list of contries that are applicable for this VAT reverse charge mechanism. More information here.

Marketing Authorisation => select authorisation that will appear when customers create a new account or when they want to update their profile.

Contact indicators (definition here)=> select indicators to be displayed to customers. For example, you may want to display to customer their quality of "Members" or "Season ticket holders" (as below)











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