This screen displays all the information on a given file.
| Description | |
|---|---|
| 1 | It's the file status. See List of orders |
| 2 | It displays in order the Surname, Name and |
| (after "/") the Role of the Contact File. In brackets the contact number. A file though can also be Anonymous | |
| 3 | It displays the Operators codes of those created and who performed the last modification of the file |
| 4 | It shows the Sales Channel internal name and (after ">") the workstation used by the operator |
| 5 | It provides a general summary of what it's included in the file (sales, reservations, etc. and quantities) |
| 6 | It's the Cultural Contact |
| 7 | This section includes information on tickets: product, contingent, seat category, tariff, delivery mode, ticket number, printing information, seat detail (if any).
|
| 8 | This section will include overheads, charges, fees (if any) |
| 9 | This part includes information on documents and transaction email sent for each order included in the file |
- Print file => bulk printing
- Print tickets => print selected tickets
- Reprint tickets => reprint selected tickets
- Print ticket duplicate => difference with simple reprint is that the ticket will be marked as duplicate (possibility to add “duplicate” on the ticket template)
- Create documents => Create a new document (file summary, etc). A delivery mode needs to be chosen
- Print document / Print duplicates => print and sends an existing document
- Cancel document => document is deleted and cannot be generated anymore
- Create invoice => create new invoice. Possible only if an order has not been invoiced yet
- Change invoice contact => creates a new invoice with new billing contact and creates a credit note to cancel the original invoice
...