Pre-requisite: create Ticket templates.
→ The ticket model section is a mandatory step in order to further associate ticket templates with products.
The ticket model is an aggregation of templates that will be available for a given product. For example, if, for a given event, you want only mobile and print@home templates to be available to customer, you will associate you mobile and p@h templates in a ticket model. Note that only one ticket model can be applied for each product. In the case of competitions/events, you can associate a different ticket model for each match/performance. This enables you to make exceptions (for example if, for one match, you do not want to have mobile tickets but only mobile tickets, then you can create a specific ticket model that you will apply only to a specific match).
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Validate your ticket model to finish configuration.
Next step: associate your model to products
You can also request template creation via a service ticket (quote) to support.