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You can decide to hide this renewal on their personal space or show it to it. When you are ready, re-display the file in their personal space, inform them that the renewal has been carried out (for example with a SAM campaign, see SecuTix Audience Management (SAM)) and that they can proceed to payment. To hide the renewal, go to the ticketshop, and remove the saleschannel that is doing the renewal from the list of associated sales channel.
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