Pre-requisite: configuration of at least a box office type Sales Channel (and point of sales with linked Workstation and Payment Methods), Operators (with sales Profile), and Season's products correctly configured (with proper Activity Profile or Product Profile).
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This section includes three sub-sections: Search and selection, Contact details, Friends and Family
SEARCH AND SELECTION
The first sub-section will allow you to look for contact, create a new one, and also search for reservation/season tickets
Search. The are four ways:
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- Reservation button/By File: both the main "reservation" button and the first mode of the drop-down list will allow you to search, by file, for reservations, options ans season tickets
- By badge number/barcode: you can search by card/season ticket code also by reading a barcode with a desktop optical reader
- For [Contact]: by choosing one contact at once you can find existing reservations and season tickets. As well as you input a contact in the contact search, this window will automatically popup in case of pending reservations
CONTACT DETAILS
If the previous Contact box is populated already with a File Contact, the related information will be used to populate these fields.
Address, email and phone numbers can be updated and changed on the fly according to operator privileges, as well as communication means.
FRIEND AND FAMILY
This section will automatically open in case the input contact on previous box have parent or children contacts configured.
You can add a new friend/family contact if needed and also move it to the cart easily.
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This section will display the methods configured in payment methods and allowed for the specific point of sales (and at product level, if required).
The first three methods set at point of sales level will have a dedicated button, while all the others will be grouped in "Other payment" button.
Reserve all button will be enabled as well asa File Contact is defined for the order, while the button Finish will be enabled when issuing free item/tickets or when removing items from existing reservation.