As required by the law, Italian clients using a certified S-360 license will always have to ♦ print tickets before being able to cancel ♦ select a tracked refund method (i.e. no cash) for tickets originally printed as electronic (print@home) ♦ select the proper reason (from the given set) and according to the specific case ♦ gather and store any cancelled thermal Event ticket or Season Ticket thermal ticket (to be then shipped to SECUTIX according to contract procedures) |