Page Comparison

Standard TIXNGO proccess (STP) or Manage by Organizer (MBO)

If STP, then the deletion is applied with TIXNGO normal process

If MBO, users is redirected to organizer's URL (configured on Crowdin)

An upgrade from previous setting key enable-crowdin-sync

With the setting key enable-crowdin-sync, be able to load the latest translated files from Crowdin without release a new version of the apps

More benefit with this new setting key, be able to manage Crowdin version, and point to a specific version of translated files.

Values: (with X, Y, Z are Integers and X is required)

Latest version of the app that requires user to install. (Should always same or later than minimal one)

There are no features implemented yet related to this one. An example of a potential feature, you might be interested and asked us to develop, would be a new feature to display a pop-up in the app informing a new version is available

Values: (with X, Y, Z are Integers and X is required)

Oldest version of the app that requires user to install. 

Using for force update purpose: the organizer can decide to request to have a minimal version of the TIXNGO wallet to be used. So the app will show you a informative screen to ask you to update the app (cannot do anything else in the app).

Burger Menu: Item 1 Visibility

Values: ACTIVE, INACTIVE; control whether the link to external website is shown in the menu. Order of the link in the burger menu is fixed.

promo.external.menu.displayed

Event List: Promo 2 Position

Values: INACTIVE, TOP, AFTER_FIRST, BOTTOM; controls where the other app link box is shown in the event list view of the app.

promo.otherapp.event.position

Event List: Promo 2 Image URL

Link of the image that will be displayed in the box related to the otherapp

promo.otherapp.image

Burger Menu: Item 2 Visibility

Values: ACTIVE, INACTIVE; control whether the link to another app is shown in the menu. Order of the link in the burger menu is fixed.

promo.otherapp.menu.displayed

Protect screenshot and screen recording - Secret code to change in-app

To disable protection against screenshots and screen recordings per device, follow these steps:

New UI (released Jan 2024):

1. Go to More → Support Details → triple tap on the QR code.
2. Enter the PIN Code.

Legacy UI:

1. Triple tap on the bottom of the menu where all details about the app are displayed.
2. Enter the PIN code.

Important notes:

This setting persists if you log out and log back in. However, the PIN code must be re-entered if the app is uninstalled and re-installed.

screen.protect.shot.record.secret-code

Enable online/offline check if device reached max active sessions

Values: true/false; enable/disable the online check if device readed max active sesssions.

(For login restriction security purpose)

If you are Online, you will be kicked out

If you are Offline, you will stay in the app and the phone try to kick you out will have error.

Noted:

• Online: the last fetch ticket ticket (or any API call) less than 2mins 2secs
• Offline: the last fetch ticket ticket (or any API call) more than 2mins 2secs

security.session.enable-online-check

Max number of active devices at once (only if security is enabled)

Values: Integer >0
(For login restriction security purpose)

security.session.max-active-phone

Values: FALSE, TRUE; disable or enable the allowing only one session. 

(For login restriction security purpose)

There are no differences between “Only one active wallet session is allowed” and “Max number of active devices at once (only if security is enabled)” = 1.
It would implies the same behavior. The first one was the first to be implemented. The second one at a later stage.

Values: Integer ≥ 0
If the Emergency offline activation feature is enabled, at the configuration time, if ticket is not activated, then activate the ticket offline

Number of minutes before sending an in-app reminder for not yet assigned tickets

ticket.reminder.non-assigned

the pop-up & yellow ribbon asking for transferring/assigning tickets will be displayed

true: need to check if the spectator has more than 1 transferable ticket and at least one of them is unassigned
false: only need to check if the spectator has more than 1 transferable ticket

the pop-up & yellow ribbon asking for transferring/assigning tickets will be displayed the first time, X (hours) before event start time

Number of minutes before sending an in-app reminder for not yet transferred tickets

Values: Integer > 0 ,
Pop-up message in app for transferring ticket reminder.

Value indicates the interval between 2 pop-ups. 

ticket.reminder.non-transferred

Number of hours before event start time sending different-gates/blocks first message in the app

Values: Integer > 0

Pop-up message in app for transferring ticket reminder. 
Value indicates the number of hours between 1st pop-up and event start time. 

(Dependent with  ticket.owner.transfer.alerts and ticket.owner.transfer.alerts-keys )

In case you have tickets for different block/gates. This is for pop-up message. Organizer need to enable and define these keys to be able to use this feature:

·        ticket.owner.transfer.alerts (enable the feature on mobile)

·        ticket.owner.transfer.alerts-keys (Define the key to compare)

ticket.owner.transfer.alert.hour

Number of minutes before sending different-gates/blocks reminder in the app

Values: Integer > 0

Pop-up message in app for different-gates/blocks reminder , value indicates the interval between 2 pop-ups. Number of minutes before sending different-gates/blocks reminder in the app

·        In case you have tickets for different block/gates. This is pop-up message. Indicates the interval between 2 pop-ups.

·        Same as above, organizer need to enable and define these keys to be able to use the feature:

·        ticket.owner.transfer.alerts (enable the feature on mobile)

·        ticket.owner.transfer.alerts-keys (Define the key to compare)

·        ticket.owner.transfer.alert.hour (Define the first pop-up time)

ticket.owner.transfer.alert.interval

Ticket Owner Transfer Alert Keys

Values: List of ticket details main or extra key  which define by organizer (eg. Gate, Block, Row, Seat,...) which is used to notify ticket owner transfer tickets

(Dependent with ticket.owner.transfer.alerts feature and ticket.owner.transfer.alert.hour )

ticket.owner.transfer.alerts-keys

Values: Integer >= -1 (-1 means no limits)
Organizer can define a number of unique devices to be used to login for one account

Values: Integer >= 0 (0 to turn off the feature)

After 48 hours or today is on match day and the recipient hasn't download the tickets yet, display the below popup, it will repeat after each value of the given number in minutes

Values: Integer
To setup push notification for spectators, who are using Huawei devices (also need the value of huawei.app-secret)

Values: true/false

Skip session check of all feature related to session:
security.session.only-allow-one
security.session.max-active-phone
security.session.use-max-active-phone
security.session.enable-online-check

Currently, TIXNGO is supporting 3 login mode on mobile ticket apps
COGNITO_STANDARD
COGNITO_PINCODE
OIDC

Values: true/false

The logic when this feature was enable,
In case, spectators login with the same account on 2 different devices, if tickets have been checked on 1 device, the QR code will not be displayed on the second phone at the first time, a red screen will be displayed instead. Tickets on second phone still can be activated by staff.

When injecting a ticket with new designID and the secure color is empty,
  The secure color = ticket.secure.color.default
  If ticket.secure.color.default does not have any value, the secure color = default secure color of TIXNGO system

Anonymize ticket holder information after x days the event ends (set 0 to turn OFF the feature)

Value: Integer (days)(count from event end-time)
Default value = 0 → OFF feature
If current time is X days after event end-time, ticket holder information will be anonymized.
Job run 1:00 UTC everyday

assignee.information.anonymize.delay

Consolidate tickets purchased in one single email - time-frame

Value: Integer (hour)(count from previous email sending time)
Default value = 0 → OFF feature
The user should only receive one email for the first injected ticket
All other injection during X hours since first email sent will not be sent separately.
After X hours, 1 consolidated injection email will be sent including all ticket-Ids injected.

email.ticket.invitation.nextreceiveperiodtime

Default amount of days after which the unregistered personal information got anonymized

Value: Integer (hour)(count from event end-time)
Default value = 0 → OFF feature
If current time is X hours after event end-time, unregistered account information will be anonymized
Job run 1:00 UTC everyday

personal.information.anonymize.delay

Default amount of time (hour) after which the pending transfers will be cancelled

Value: Integer (hour)(count from transfer initiated)
Default value = 0 → OFF feature
If current time is X hours after ticket is transferred and no accept/reject is done on recipient's side, the transfer will be cancelled.

ticket.approval.cancel.delay

Enable contingent feature

Enable/Disable feature, allowing organizer to filter tickets by contingent

enable.contingent.feature

Hour of the day to send the first reminder, next one will be after the min interval (UTC)

email.reminder.limit.time-first

Interval (in minutes) between split notification campaign schedules

Values: Integer (minutes) (count from the previous notification campaign sent)
If one notification campaign is set with (total impacted spectator) > (Batch size), then after X minutes from the previous sending, the next push notification will be sent.

push.notification.campaign.delay

Values: Integer >= 12 (limits to a maximum of 1 email every 12h, hence 2 per day max)
It is applied for invitation reminder, and unregistered transfer reminder

Values: Integer >= 0

This parameter specifies the number of days before an event starts to send a reminder to spectators who:

• Have a ticket but haven't created an account yet.
• Received a ticket via transfer but haven't created an account yet.

Values: true/false
Default value for injected tickets if this information is not provided

Enable feature

Values: true/false
applied in case organizer use TIXNGO API to encrypt the link to their spectators' tickets

Prefix of the URL

Values: String
applied in case organizer use TIXNGO API to encrypt the link to their spectators' tickets

the registration URL format: prefix + encrypted email (by using email.registration-link.secret)

Secret key to encrypt email

Values: String
applied in case organizer use TIXNGO API to encrypt the link to their spectators' tickets

Values: Integer
In case the organizers use a time-based activation method but do not provide the time, the default value will be applied

Values: true/false
If false, it only send email to unregistered spectators if they are received a ticket from others

Values: 6 digits
If a specific number was provided, it will use this number
Priority of activation/deactivation pin code: Event level → this setting value (organizer level) → random 6 digits

Values: true/false
if true, all the tickets of this organizer have the same Bluetooth instance id

if this key set to false, the logic of bt.instanceid.unique-per-event will be applied.

*Note: Bluetooth instance id is a random value

Values: true/false
if true, all the tickets of this organizer in the same event will have the same Bluetooth instance id 

if both ticket.bt.instanceid.constant and bt.instanceid.unique-per-event is set to false, the tickets in the same activation group of an event will share the same Bluetooth instance id

*Note: Bluetooth instance id is a random value

Values: true/false
Always send notification email to spectator if their tickets have been deleted

Enable Single Email for Bulk Tickets Transfer feature

Values: Integer

Set a specific ticket quantity that triggers consolidated email communication for bulk ticket actions. 

If the action involves tickets equal to or exceeding this number, a single email will be sent. 

For actions involving tickets below the defined quantity, the existing behavior (one email per ticket, including ticket details) will remain

Default value = 2 (set value = 0 to turn OFF feature)

()

Enable digital privileges feature for an organizer

Values: true/false
Allow organizers to see digital privilege on the Backoffice and be able to setup the digital privileges for spectators

Delete all entries in ticket_processed table if the created_date is more than x days back (set 0 to turn OFF the feature)

Value: Integer (number of days)

First name

Mandatory: it is required, spectators need to input on mobile apps

Last name

Mandatory: it is required, spectators need to input on mobile apps

profile.display.lastname

Gender

Mandatory: it is required, spectators need to input on mobile apps
Optional: it is not required, and visible on mobile apps
Not Visible: it is not visible on mobile apps

profile.display.gender

Birth date

Mandatory: it is required, spectators need to input on mobile apps
Optional: it is not required, and visible on mobile apps
Not Visible: it is not visible on mobile apps

profile.display.birthdate

Nationality

Mandatory: it is required, spectators need to input on mobile apps
Optional: it is not required, and visible on mobile apps
Not Visible: it is not visible on mobile apps

profile.display.nationality

Passport number

Mandatory: it is required, spectators need to input on mobile apps
Optional: it is not required, and visible on mobile apps
Not Visible: it is not visible on mobile apps

profile.display.passportnumber

Assign reason

Mandatory: it is required, spectators need to input on mobile apps
Optional: it is not required, and visible on mobile apps
Not Visible: it is not visible on mobile apps

assign.display.reason

First name

Mandatory: it is required, spectators need to input on mobile apps

assign.display.firstname

Last name

Mandatory: it is required, spectators need to input on mobile apps

assign.display.lastname

Birth date

Mandatory: it is required, spectators need to input on mobile apps
Optional: it is not required, and visible on mobile apps
Not Visible: it is not visible on mobile apps

assign.display.birthdate

Email holder

Mandatory: it is required, spectators need to input on mobile apps
Optional: it is not required, and visible on mobile apps
Not Visible: it is not visible on mobile apps

assign.display.emailholder

Phone number

Mandatory: it is required, spectators need to input on mobile apps
Optional: it is not required, and visible on mobile apps
Not Visible: it is not visible on mobile apps

assign.display.phonenumber