Organizers currently handle ticket exchanges outside of TIXNGO, relying on the S-360 back-office and ticketshop, which results in a manual and fragmented process. To streamline on-site operations, enhance the user experience, and provide spectators with more flexibility and autonomy, we’re integrating this functionality into TIXNGO. This enhancement will not only simplify management but also unlock new revenue opportunities.
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Enable the S-360 Ticket Exchange feature from the organizer settings
From the Application Settings, enable the feature Ticket exchange via S-360 ticketshop (key: ticket.s360.ticketshop.exchange)
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We’ve introduced two new Ticket Rules parameters to provide greater flexibility and control over ticket exchange configurations
Name | Key | Default Value | Rule |
|---|---|---|---|
| S360 Exchange for any spectator | s360ExchangeForAnySpectator | FALSE |
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| S360 Exchange for initial spectator | s360ExchangeForInitialSpectator | FALSE |
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| Expand | ||
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Exchange Button visibility
Event: | Transfer group: | Transfer group: | Exchange button visibility |
|---|---|---|---|
| FALSE | N/A | N/A | Hidden |
| TRUE | FALSE | N/A | Hidden |
| TRUE | TRUE | FALSE | Always visible |
| TRUE | TRUE | TRUE | if current Owner == Initial Spectator → Button visible if current Owner != Initial Spectator --> Button hidden |
Redirection to the ticketshop
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