Organizers currently manage ticket resale through organizer settings and transfer rules, which display the "Resell your ticket" button, even when no active resale platform is available on the S-360 side. To streamline on-site operations and align with the new "Ticket Exchange" feature, we are pleased to simplify the management of Resale configurations. This enhancement not only improves the user experience for organizers but also for spectators, ensuring a consistent and efficient process.
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Enable the S-360 Ticket Resale feature from the organizer settings
From the Application Settings, enable the feature Ticket resale via S-360 ticketshop (key: enable-resale-ticket-shop-s360)
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Wallet behavior
Posting on Resale > User flow
My Tickets | Ticket details | Ticket actions | Resale confirmation Confirmation popup | Webview | ||||
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Step | Navigate to your event and find the ticket you want to exchange | Select the ticket you want to resell | Scroll to reveal possible ticket actions (main button or floating action button) | Tap the "ReseetResell" button. | Once confirmed, spectator is redirected to the ticketshop on the Exchange Post on Resale screen (if configured accordingly) | |||
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| Changes | None | None | None. | New popup "Resell this ticket" including :
| New title for the Webview Screen "Ticket shop" | |||
| Crowdin label | N/A | N/A |
| to initiate Resale
| exchange
| ticket
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Removing from Resale > User flow
Burger Menu > Ticket returned for Resale | List of tickets open for resale | Ticket action | Confirmation popup | Webview | |
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Step | Navigate to the Resale screen and find the ticket you want to removed from resale | Tap the name of the event | Select the ticket |
(s) you want to remove from resale | Tap the "Cancel resale" button. | Once confirmed, spectator is redirected to the ticketshop on the Post on Resale screen (if configured accordingly) | |||
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| Changes | None | None | None. | New popup "Cancel ticket resale" including :
| New title for the Webview Screen "Ticket shop" |
| Crowdin label | N/A | N/A |
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Resell Button visibility
“Resell” button visibility is determined by specific rules that define which spectators can initiate a Ticket Reale, as outlined in the table below:
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- Posting a ticket on resale
- event.metadata.index.key = RESALE_TICKETSHOP_URL
- event.metadata.index.value = https://ticketshop.secutix.com/account/resale/resellTickets?ticketIds=
- Removing a ticket from the resale
- event.metadata.index.key = CANCEL_RESALE_TICKETSHOP_URL
- event.metadata.index.value = https://ticketshop.secutix.com/account/resale/removeTickets?ids=
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- Posting a ticket on resale
- ticketDetails.hidden.index.key = RESALE_TICKETSHOP_URL
- ticketDetails.hidden.index.value = https://ticketshop.secutix.com/account/resale/resellTickets?ticketIds=
- Removing a ticket from the resale
- ticketDetails.hidden.index.key = CANCEL_RESALE_TICKETSHOP_URL
- ticketDetails.hidden.index.value = https://ticketshop.secutix.com/account/resale/removeTickets?ids=
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