Organizers currently manage ticket resale through organizer settings and transfer rules, which display the "Resell your ticket" button, even when no active resale platform is available on the S-360 side. To streamline on-site operations and align with the new "Ticket Exchange" feature, we are pleased to simplify the management of Resale configurations. This enhancement not only improves the user experience for organizers but also for spectators, ensuring a consistent and efficient process.
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Enable the S-360 Ticket Resale feature from the organizer settings
From the Application Settings, enable the feature Ticket resale via S-360 ticketshop (key: enable-resale-ticket-shop-s360)
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My Tickets | Ticket details | Ticket actions | Resale confirmation popup | Webview | |
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Navigate to your event and find the ticket you want to exchange | Select the ticket you want to resell | Scroll to reveal possible ticket actions (main button or floating action button) | Tap the "Reseet" button. | Once confirmed, spectator is redirected to the ticketshop on the Exchange screen (if configured accordingly) | |
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| Changes | None | None | None. Same button "Resale on ticket shop". | New popup "Resell this ticket" including :
| New title for the Webview Screen "Ticket shop" |
| Crowdin label | N/A | N/A |
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- Posting a ticket on resale
- event.metadata.index.key = RESALE_TICKETSHOP_URL
- event.metadata.index.value = https://ticketshop.secutix.com/account/resale/resellTickets?ticketIds=
- Removing a ticket from the resale
- event.metadata.index.key = CANCEL_RESALE_TICKETSHOP_URL
- event.metadata.index.value = https://ticketshop.secutix.com/account/resale/removeTickets?ids=
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- Posting a ticket on resale
- ticketDetails.hidden.index.key = RESALE_TICKETSHOP_URL
- ticketDetails.hidden.index.value = https://ticketshop.secutix.com/account/resale/resellTickets?ticketIds=
- Removing a ticket from the resale
- ticketDetails.hidden.index.key = CANCEL_RESALE_TICKETSHOP_URL
- ticketDetails.hidden.index.value = https://ticketshop.secutix.com/account/resale/removeTickets?ids=
| Info |
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TIXNGO differentiates how URLs are managed based on their entry points:
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Limitations
Spectator must be the ticket S-360 Cultural Contact to perform a Ticket Resale
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