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- This feature dedicates the delay interthe time auto-cancellation when a transfer transaction passes a delay time which is set by organizer, but recipient still not accept/reject the ticket.
- Delay unit: hour
Setting reminder emails for non-register users
- This feature is useful to remind those non-register users who has ticket on TIXNGO but not yet downloaded and created account on app.
- In order to sending reminder email, organizer needs to set these 4 keys below:
- email.reminder.limit.days-first : Number of days before the Event to start sending reminders
- email.reminder.limit.time-first : Hour of the day to send the first reminder, next one will be after the min interval (UTC)
- email.reminder.limit.min-interval: Minimum interval between two reminder in hours
- email.reminder.limit.max-number: Max number of reminder emails that can be sent per ticket
Setting limited batch for push notification campaign
- As a solution to avoid performance issue during creation and sending notification campaigns, we recommend organizers to define batch size and interval time between 2 splited schedules.
- There are 2 keys on Back-Office to help you define that:
- push.notification.campaign.batch_size: Push notification campaign batch size
- push.notification.campaign.delay: Interval (in minutes) between split notification campaign schedules
More information on Push Notification Campaign, please check this page.
Setting default time for anonymizing unregistered user's personal information
- Based on the GDPR compliance, in some cases organizers might need to anonymize unregistered user's personal information after a period of time.
- On Back-Office (Organizer settings), organizers can set up an automatical job to do it by configuring the key below:
- personal.information.anonymize.delay: Default amount of days after event expired date which the unregistered personal information got anonymized
Multilingual settings:
TIXnGO provides a wide range of notification and emails to send to fans which are available to modify on Back-office via Multilingual Settings.
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