Here is the list of default email and push notification templates
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| No | Description | Key | Value | Example | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Email sent at ticket injection
| email.invitation.inject.subject | $$event.name$$ - Mobile ticket(s) available | ATLAS GLOBAL - Mobile ticket(s) available. | ||||||||||
| email.invitation.inject.body |
| Event | $$event.name$$ |
| Ticket ID | $$ticket.id$$ |
| Email Address | $$spectator.email$$ |
**********************************************
You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXnGO mobile application.
Dear Sir or Madam,
Thank you for choosing TIXnGO.
Your mobile ticket(s) for "ATLAS GLOBAL" is/are now available.
To download them and to be able to use them, please follow the instructions below:
- Using your mobile phone, click HERE to download the TIXnGO mobile app
- Open the TIXnGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
- After your registration, your tickets will appear on your TIXnGO mobile app
We look forward to seeing you during "ATLAS GLOBAL" event.
Thank you,
The TIXnGO Team
Ticket Details
| Event | ATLAS GLOBAL |
| Ticket ID | 20210710 |
| Email Address | user-a@yopmail.com |
**********************************************
You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXnGO mobile application.
Email sent at ticket transfer to Unkown account
- Triggered when a Spectator transfers a ticket to another
person (email address) who is not yet registered in the
app. - Triggered as the same time as the Transfer.
Dear Sir or Madam,
$$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$".
To download it and to be able to use it, please follow the instructions below:
- Using your mobile phone, click HERE to download the $$app.name$$ mobile app
- Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
- After your registration, your tickets will appear on your $$app.name$$ mobile app
We look forward to seeing you during "$$event.name$$" event on $$event.date$$.
Thank you,
The TIXnGO Team
https://www.tixngo.io
| Event | $$event.name$$ |
| Ticket ID | $$ticket.id$$ |
| Email Address | $$spectator.email$$ |
**********************************************
You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXnGO mobile application.
Dear Sir or Madam,
User A (user-a@yopmail.com) has transferred you a mobile ticket for "Event A".
To download it and to be able to use it, please follow the instructions below:
- Using your mobile phone, click HERE to download the TIXnGO mobile app
- Open the TIXnGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
- After your registration, your tickets will appear on your TIXnGO mobile app
We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00.
Thank you,
The TIXnGO Team
https://www.tixngo.io
Ticket Details
| Event | Event A |
| Ticket ID | 20210630 |
| Email Address | user-a@yopmail.com |
**********************************************
You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXnGO mobile application.
Email sent at ticket transfer to Known account
- Triggered when a Spectator transfers a ticket to another
Spectator (registered in the system) - Triggered as the same time as the Transfer.
Dear Sir or Madam,
$$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$".
To download it and to be able to use it, please follow the instructions below:
- Using your mobile phone, click HERE to download the $$app.name$$ mobile app
- Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
- After your registration, your tickets will appear on your $$app.name$$ mobile app
We look forward to seeing you during "$$event.name$$" event on $$event.date$$.
Thank you,
The TIXnGO Team
https://www.tixngo.io
| Event | $$event.name$$ |
| Ticket ID | $$ticket.id$$ |
| Email Address | $$spectator.email$$ |
**********************************************
You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXnGO mobile application.
Dear Sir or Madam,
Moda Yoki (moda.yoki@yopmail.com) has transferred you a mobile ticket for "Event A".
To download it and to be able to use it, please follow the instructions below:
- Using your mobile phone, click HERE to download the TIXnGO mobile app
- Open the TIXnGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
- After your registration, your tickets will appear on your TIXnGO mobile app
We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00.
Thank you,
The TIXnGO Team
https://www.tixngo.io
Ticket Details
| Event | Event A |
| Ticket ID | 20210630 |
| Email Address | user-a@yopmail.com |
**********************************************
You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXnGO mobile application.
Email sent at ticket transfer cancel
- Triggered when a Spectator cancels a ticket Transfer he
previously transferred to someone else. - Triggered as the same time as the Cancellation.
- For automatically canceled: Triggered when the time in Admin tool >> Organizer settings >> Amount of time (hour) after which the pending transfers... has been reached.
$$app.name$$ - $$event.name$$ - Mobile ticket transfer cancelled.
Dear Sir or Madam,
$$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$
Thank you,
The TIXnGO Team
https://www.tixngo.io
| Event | $$event.name$$ |
| Ticket ID | $$ticket.id$$ |
| Email Address | $$spectator.email$$ |
Dear Sir or Madam,
Moda Yoki has cancelled the transfer of the mobile ticket for Event A
Thank you,
The TIXnGO Team
https://www.tixngo.io
Ticket Details
| Event | Event A |
| Ticket ID | 20210630 |
| Email Address | user-a@yopmail.com |
Dear Sir or Madam,
$$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$
Thank you,
The TIXnGO Team
Ticket Details
| Event | $$event.name$$ |
| Ticket ID | $$ticket.id$$ |
| Email Address | $$spectator.email$$ |
Dear Sir or Madam,
User B has cancelled the transfer of the mobile ticket for Event A
Thank you,
The TIXnGO Team
https://www.tixngo.io
Ticket Details
| Event | Event A |
| Ticket ID | 20210630 |
| Email Address | user-a@yopmail.com |
Please be informed that the transfer of the ticket $$ticket.id$$ was canceled, because $$ticket.approval.cancel.delay$$ hours have passed without any response from recipients.
Ticket Details
Event $$event.name$$
Event date $$event.date$$
Ticket Id $$ticket.id$$
$$ticket.details.main$$
Thank you,
$$organizer.name$$
Dear Sir or Madam,
Please be informed that the transfer of the ticket E0000001 was canceled, because 5 hours have passed without any response from recipients.
Ticket Details
Event Event A
Event date 2022-09-16 18:00:00
Ticket Id E0000001
Gate D
Block 4
Row 7
Seat 2009
Gate open 5:00 PM
Opening Ceremony 7:00 PM
Thank you,
TIXnGO Team
Ticket sent as reminder (User did not sign-up yet)
- Reminder email are triggers when a user who purchased
tickets did not sign-up in the app yet. - A backend job is running every hour to check for tickets
that would require a reminder. - Maximum number of reminder, interval between two
reminder, how long before the event to send a reminder
and time at which we should send reminder are
configurable in the TIXnGO Console.
Reminder - TIXnGO - $$event.name$$ - Mobile ticket(s) available.
Dear Sir or Madam,
Thank you for choosing TIXnGO.
Your mobile ticket(s) for "$$event.name$$" is/are still waiting.
To download them and to be able to use them, please follow the instructions below:
- Using your mobile phone, click HERE to download the $$app.name$$ mobile app
- Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
- After your registration, your tickets will appear on your $$app.name$$ mobile app
We look forward to seeing you during "$$event.name$$" event.
Thank you,
The TIXnGO Team
https://www.tixngo.io
| Event | $$event.name$$ |
| Ticket ID | $$ticket.id$$ |
| Email Address | $$spectator.email$$ |
**********************************************
You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXnGO mobile application.
Dear Sir or Madam,
Thank you for choosing TIXnGO.
Your mobile ticket(s) for "Event A" is/are still waiting.
To download them and to be able to use them, please follow the instructions below:
- Using your mobile phone, click HERE to download the TIXnGO mobile app
- Open the TIXnGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
- After your registration, your tickets will appear on your TIXnGO mobile app
We look forward to seeing you during "Event A" event.
Thank you,
The TIXnGO Team
https://www.tixngo.io
Ticket Details
| Event | Event A |
| Ticket ID | 20210630 |
| Email Address | user-a@yopmail.com |
**********************************************
You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXnGO mobile application.
Email sent at ticket deletion
- Triggered when an Organizer deletes a ticket that
belongs to a Spectator. - Triggered as the same time as the Deletion.
Hello,
Your ticket was deleted.
The TIXnGO Team
[ticket id : $$ticket.id$$]
Hello,
Your ticket was deleted.
The TIXnGO Team
[ticket id : 20210630]
Email sent at ticket transfer delivered (to Sender)
- Triggered when the reciever opens the app and finalize
the transfer. - Triggered as the same time as the Transfer finalizes.
$$app.name$$ - Your ticket(s) was delivered
Dear Sir or Madam!
Please be informed that the tickets listed below were successfully delivered:
The person who received tickets: $$spectator.name$$ ($$spectator.email$$)
Match and date of the match: $$event.name$$ - $$event.date$$
Ticket details:
- Ticket Id: $$ticket.id$$
$$ticket.details.main$$
Please be informed that the ticket below were successfully delivered:
The person who received ticket (User A, user-a@yopmail.com)
Match Event A and date of the match (2023-05-31 07:25:00)
Ticket and seating details:
- Ticket Id: 20210630
- Block: 1
Your ticket was successfully transferred to $$spectator.name$$
You received a ticket from $$spectator.name$$ to attend "$$event.name$$" event.
A ticket for $$event.name$$ has been deleted
The ticket's transfer for $$event.name$$ was rejected by $$spectator.name$$
Your ticket for $$event.name$$ was updated
Notification sent at mobile app logout:
- Triggered when a session is clear on the Admin tool.
18
Notification to initiate logout of session:
- Triggered when a device initiated a connection with your account.
notification.logout.force.title
notification.logout.force.content
Notification at ticket transfer has been auto canceled
Push Notifications at delete resale pending
- Triggered when ticket is deleted with delete reason RESALE_PENDING
Push Notifications at delete resale cancelled
- Triggered when ticket is deleted with delete reason RESALE_CANCELLED
Push Notifications at delete resold
- Triggered when ticket is deleted with delete reason RESOLD
Here is the list of possible keys to use for the email templates:
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