There are many features, settings, and content that TIXNGO allows organizers to configure themselves on this Settings page. Only Backoffice users with role AU will be able to view and edit on this page.
Before any settings, make sure you select the correct Mobile App ID in the upper right of the page to update.
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- Use case: you want to remind user to always assign a name as ticket holder for every ticket they have. This feature is useful to allow organizer to do it.
- What will be displayed on user’s app:When user opens app for the first time, a Non-assigned reminder allows organizer to set pop-up message in app for assigning ticket reminder. The content of pop-up is editable and translatable on Crowdin for each app.
- If the assignment is not made by user, pop-up will be shown again after interval time that being set on Backoffice. Interval time in minutes (between 2 pop-ups) is defined at key ticket.non-assigned.reminder (reminder in case user has at least 1 non-assigned ticket for an event in their wallet.
- This feature is only block QR to be showed until ticket is assigned/kept for myself
- How to enable the feature: feature must be switched on from mobile side (new build required)
- Once feature is enabled, non-assigned reminder will always display until user has no non-assigned ticket left on their app. Based on the interval time set by organizer, reminder will appear after an amount of time.
- Organizer can set up the interval time between 2 pop-ups time on Back-Office at Number of minutes before sending a non-assigned reminder in the app) and must be greater than 0.. If value = 0, pop-up will be disable.
- There’s also a ribbon covering QR-code part and displayed on non-assigned ticket indicates the message to ask user assign ticket. This ribbon is always showed regardless of interval value and text is editable on Crowdin.
Transfer reminder for non-transfered tickets
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Note: for ribbon guideline to be displayed, organizer must enable bluetooth feature and input the bluetoothPreparationRibbonDisplayTime value.
Wristband Activation Feature
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