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Injection configuration
Add the custom parameter sendMultilingualAsJsonObject=true in the General tab when you configure an External printing interface.
Set up multilingual event fields in the ticket template
Prepare your ticket template and use this template when scheduling a Tickets external printing function
Example: event.name = ${Performance_hostTeam} - ${Performance_opposingTeam}
Other available multilingual fields:
| TIXNGO name | S-360 Ticket template config name | S-360 usually uses variables | Translated values come from |
|---|---|---|---|
| Event group name | event.group.name | ${Product_externalName} | Organisation > Catalogue > Ordinary admissions > Competition
|
| Event group image | event.group.image | Static URL | Multilingual value has not been supported in S-360 yet but can update this value in TIXNGO |
| Event name | event.name | ${Performance_hostTeam} - ${Performance_opposingTeam} | Organisation > Initialisation > Organisation parameters > Teams
|
| Event website | event.website | Static URL | Multilingual value has not been supported in S-360 yet but can update this value in TIXNGO |
| Event address site | event.address.site | ${Space_externalName} | Institution > Venue > Venue parameters > Space
|
| Event address city | event.address.city | ${Site_externalName} | Institution > Venue > Venue parameters > Sites (General)
|
| Event address line1 | event.address.line1 | ${Site_street1} | Institution > Venue > Venue parameters > Sites (Address)
Multilingual value has not been supported in S-360 yet but can update this value in TIXNGO |
| Event address line2 | event.address.line2 | ${Site_street2} | |
| Event address line3 | event.address.line3 | ${Site_street3} |
Set up multilingual ticket detail values in the ticket template
| TIXNGO name | S-360 Ticket template config name | S-360 usually uses variables | Translated values come from |
|---|---|---|---|
| Ticket details main | ticketDetails.main.<sequence>.key | Static values | Multilingual value has not been supported in S-360 yet but can update this value in TIXNGO |
| ticketDetails.main.<sequence>.value | ${Hospitality_seatRoomName}, ${External_Entrance_externalName}, ${Entrance_externalName}, ${Seat_block}, ${Seat_row}, ${Seat_nb},... | ||
| Ticket details extra | ticketDetails.extra.<sequence>.key | Static values | Multilingual value has not been supported in S-360 yet but can update this value in TIXNGO |
| ticketDetails.extra.<sequence>.value | ${LogicalSeatCategory_externalName}, ${Operation_field}, ${Ticket_taxnumber}, ${Amount_currency} ${Amount_baseUnitAmount}, ${Contingent_externalName} | ||
Ticket details hidden | ticketDetails.hidden.<sequence>.key | Static values | Multilingual value has not been supported in S-360 and TIXNGO yet |
| ticketDetails.hidden.<sequence>.value | Any values |
*sequence: the order of information will be displayed on TIXNGO, the sequence is started from 0 and is independent in each section.
Initialize an S360 event and ticket detail label in TIXNGO Back Office
Prepare sample ticket per each kind of ticket for each event, and inject those tickets to TIXNGO system
All available labels will be displayed in the Edit event screen on TIXNGO Back Office
Can choose a language on the top right of Edit event screen to view and edit the event fields and ticket labels in multilingual
Set up multilingual ticket detail labels in TIXNGO Back Office
Please choose the language you want to update the ticket details label
Example:
| Language | Section | Setting on TIXNGO Back Office | Displayed on mobile ticket app |
|---|---|---|---|
| English | Main Data (ticketDetails.main) |
|
|
| Extra Data (ticketDetails.extra) |  |
| |
| German | Main Data (ticketDetails.main) |
|
|
| Extra Data (ticketDetails.extra) |
|
| |
| Hungarian | Main Data (ticketDetails.main) |
|
|
| Extra Data (ticketDetails.extra) |
|
|
Update the translation in TIXNGO Back Office
The details for the event consist of the following fields to be able to update in multilingual:
the name and image URL of the event group, the name and website URL of the event, the address information includes the site, city, and three address lines.
