Variable Name | Variable Description | Backend Key | Default value | Visible on Backoffice |
|---|
Burger Menu: Item 1 Title | Title of the menu item for the external website | promo.external.menu.title |
|
|
Burger Menu: Item 1 Description | Sub-text of the menu item for the external website | promo.external.menu.description |
|
|
| Burger Menu: Item 1 Url | Multilingual link to burger menu item 1 | promo.external.menu.url |
|
|
Event List: Promo 1 Title | Title of the box in the event list for the external website | promo.external.event.title |
|
|
Event List: Promo 1 Description | Sub-text of the event list for the external website | promo.external.event.description |
|
|
Event List: Promo 1 URL | Multilingual link to an external website | promo.external.link |
|
|
Burger Menu: Item 2 Title | Title of the menu item for the other app | promo.otherapp.menu.title |
|
|
Burger Menu: Item 2 Description | Sub-text of the menu item for the other app | promo.otherapp.menu.description |
|
|
| Burger Menu: Item 2 Url | Multilingual link to burger menu item 2 | promo.otherapp.menu.url |
|
|
Event List: Promo 2 Title | Title of the box in the event list for the other app | promo.otherapp.event.title |
|
|
Event List: Promo 2 Description | Sub-text of the event list for the other app | promo.otherapp.event.description |
|
|
Event List: Promo 2 URL | Multilingual link to an other app | promo.otherapp.link |
|
|
App download link in Emails | Multilingual link to branded app | app.dl.link |
|
|
App name in Emails | Multilingual app name | app.name |
|
|
Push Notifications at ticket injection content | Content of the push notification recieved at injection | notification.inject.content |
|
|
Push Notifications at ticket injection title | Title of the push notification recieved at injection | notification.inject.title |
|
|
Push Notifications transfer recipient content | Content of the push notification recieved by recipient of transfer | notification.received.content |
|
|
Push Notifications transfer recipient title | Title of the push notification recieved by recipient of transfer | notification.received.title |
|
|
Push Notifications transfer sender content | Content of the push notification recieved by sender of transfer | notification.sent.content |
|
|
Push Notifications transfer sender title | Title of the push notification recieved by sender of transfer | notification.sent.title |
|
|
Push Notifications at ticket deletion content | Content of the push notification recieved when a ticket is deleted | notification.deleted.content |
|
|
Push Notifications at ticket deletion title | Title of the push notification recieved when a ticket is deleted | notification.deleted.title |
|
|
| Push Notifications at delete content: Resale pending | A ticket for $$event.name$$ has been being resold | notification.deleted.resale-pending.content |
|
|
| Push Notifications at delete title: Resale pending | Ticket being resold | notification.deleted.resale-pending.title |
|
|
| Push Notifications at delete content: Resale cancelled | A reselling ticket for $$event.name$$ has been cancelled | notification.deleted.resale-cancelled.content |
|
|
| Push Notifications at delete title: Resale cancelled | Reselling ticket cancel | notification.deleted.resale-cancelled.title |
|
|
| Push Notifications at delete content: Resold - Resale after distribution to mobile phone | A ticket for $$event.name$$ has been resold | notification.deleted.resold.content |
|
|
| Push Notifications at delete title: Resold - Resale after distribution to mobile phone | Ticket resold | notification.deleted.resold.title |
|
|
| Push Notifications at ticket delete title: Blacklist - PNA requests to blacklist | Content of the push notification received when ticket is deleted with delete reason OTHER_PNA_REQUEST_BL | notification.deleted.other_pna_request_bl.title |
|
|
| Push Notifications at ticket delete content: Blacklist - PNA requests to blacklist | Title of the push notification received when ticket is deleted with delete reason OTHER_PNA_REQUEST_BL | notification.deleted.other_pna_request_bl.content |
|
|
| Push Notifications at ticket delete title: Blacklist - Security requests to blacklist | Content of the push notification received when ticket is deleted with delete reason OTHER_SECURITY_REQUEST_BL | notification.deleted.other_security_request_bl.title |
|
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| Push Notifications at ticket delete content: Blacklist - Security requests to blacklist | Title of the push notification received when ticket is deleted with delete reason OTHER_SECURITY_REQUEST_BL | notification.deleted.other_security_request_bl.content |
|
|
| Push Notifications at ticket delete title: Cancellation for customer name change | Content of the push notification received when ticket is deleted with delete reason ITA_CUST_NAME_CHANGE | notification.deleted.ita_cust_name_change.title |
|
|
| Push Notifications at ticket delete content: Cancellation for customer name change | Title of the push notification received when ticket is deleted with delete reason ITA_CUST_NAME_CHANGE | notification.deleted.ita_cust_name_change.content |
|
|
| Push Notifications at ticket delete title: Cancellation for service reason | Content of the push notification received when ticket is deleted with delete reason ITA_SERVICE_REASON | notification.deleted.ita_service_reason.title |
|
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| Push Notifications at ticket delete content: Cancellation for service reason | Title of the push notification received when ticket is deleted with delete reason ITA_SERVICE_REASON | notification.deleted.ita_service_reason.content |
|
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| Push Notifications at ticket delete title: Cancellation for theft/ loss | Content of the push notification received when ticket is deleted with delete reason ITA_THEFT_LOSS | notification.deleted.ita_theft_loss.title |
|
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| Push Notifications at ticket delete content: Cancellation for theft/ loss | Title of the push notification received when ticket is deleted with delete reason ITA_THEFT_LOSS | notification.deleted.ita_theft_loss.content |
|
|
| Push Notifications at ticket delete title: Cancellation for upselling | Content of the push notification received when ticket is deleted with delete reason ITA_UPSELLING | notification.deleted.ita_upselling.title |
|
|
| Push Notifications at ticket delete content: Cancellation for upselling | Title of the push notification received when ticket is deleted with delete reason ITA_UPSELLING | notification.deleted.ita_upselling.content |
|
|
| Push Notifications at ticket delete title: Cancellation on customer request | Content of the push notification received when ticket is deleted with delete reason ITA_CUSTOMER_REQUEST | notification.deleted.ita_customer_request.title |
|
|
| Push Notifications at ticket delete content: Cancellation on customer request | Title of the push notification received when ticket is deleted with delete reason ITA_CUSTOMER_REQUEST | notification.deleted.ita_customer_request.content |
|
|
| Push Notifications at ticket delete title: Cancelled - Refunded | Content of the push notification received when ticket is deleted with delete reason REFUNDED | notification.deleted.refunded.title |
|
|
| Push Notifications at ticket delete content: Cancelled - Refunded | Title of the push notification received when ticket is deleted with delete reason REFUNDED | notification.deleted.refunded.content |
|
|
| Push Notifications at ticket delete title: Cancelled by EBO | Content of the push notification received when ticket is deleted with delete reason EBO_CANCELLED | notification.deleted.ebo_cancelled.title |
|
|
| Push Notifications at ticket delete content: Cancelled by EBO | Title of the push notification received when ticket is deleted with delete reason EBO_CANCELLED | notification.deleted.ebo_cancelled.content |
|
|
| Push Notifications at ticket delete title: Change card number | Content of the push notification received when ticket is deleted with delete reason CHANGE_RFID | notification.deleted.change_rfid.title |
|
|
| Push Notifications at ticket delete content: Change card number | Title of the push notification received when ticket is deleted with delete reason CHANGE_RFID | notification.deleted.change_rfid.content |
|
|
| Push Notifications at ticket delete title: Event cancellation | Content of the push notification received when ticket is deleted with delete reason ITA_EVENT_CANCELLATION | notification.deleted.ita_event_cancellation.title |
|
|
| Push Notifications at ticket delete content: Event cancellation | Title of the push notification received when ticket is deleted with delete reason ITA_EVENT_CANCELLATION | notification.deleted.ita_event_cancellation.content |
|
|
| Push Notifications at ticket delete title: Forbidden | Content of the push notification received when ticket is deleted with delete reason FORBIDDEN | notification.deleted.forbidden.title |
|
|
| Push Notifications at ticket delete content: Forbidden | Title of the push notification received when ticket is deleted with delete reason FORBIDDEN | notification.deleted.forbidden.content |
|
|
| Push Notifications at ticket delete title: Invalid print | Content of the push notification received when ticket is deleted with delete reason ITA_INVALID_PRINT | notification.deleted.ita_invalid_print.title |
|
|
| Push Notifications at ticket delete content: Invalid print | Title of the push notification received when ticket is deleted with delete reason ITA_INVALID_PRINT | notification.deleted.ita_invalid_print.content |
|
|
| Push Notifications at ticket delete title: Loss - Courier failure situation unclear | Content of the push notification received when ticket is deleted with delete reason LOSS_COURIER_FAILURE | notification.deleted.loss_courier_failure.title |
|
|
| Push Notifications at ticket delete content: Loss - Courier failure situation unclear | Title of the push notification received when ticket is deleted with delete reason LOSS_COURIER_FAILURE | notification.deleted.loss_courier_failure.content |
|
|
| Push Notifications at ticket delete title: Loss - Return back to organization distribution | Content of the push notification received when ticket is deleted with delete reason LOSS_RETURN_DISTRIBUTION | notification.deleted.loss_return_distribution.title |
|
|
| Push Notifications at ticket delete content: Loss - Return back to organization distribution | Title of the push notification received when ticket is deleted with delete reason LOSS_RETURN_DISTRIBUTION | notification.deleted.loss_return_distribution.content |
|
|
| Push Notifications at ticket delete title: Mobile take back | Content of the push notification received when ticket is deleted with delete reason MOBILE_TAKE_BACK | notification.deleted.mobile_take_back.title |
|
|
| Push Notifications at ticket delete content: Mobile take back | Title of the push notification received when ticket is deleted with delete reason MOBILE_TAKE_BACK | notification.deleted.mobile_take_back.content |
|
|
| Push Notifications at ticket delete title: Other cause | Content of the push notification received when ticket is deleted with delete reason OTHER | notification.deleted.other.title |
|
|
| Push Notifications at ticket delete content: Other cause | Title of the push notification received when ticket is deleted with delete reason OTHER | notification.deleted.other.content |
|
|
| Push Notifications at ticket delete title: Printing issue-Low printing quality or paper jam | Content of the push notification received when ticket is deleted with delete reason PRINT_KO | notification.deleted.print_ko.title |
|
|
| Push Notifications at ticket delete content: Printing issue-Low printing quality or paper jam | Title of the push notification received when ticket is deleted with delete reason PRINT_KO | notification.deleted.print_ko.content |
|
|
| Push Notifications at ticket delete title: Reprint | Content of the push notification received when ticket is deleted with delete reason REPRINT | notification.deleted.reprint.title |
|
|
| Push Notifications at ticket delete content: Reprint | Title of the push notification received when ticket is deleted with delete reason REPRINT | notification.deleted.reprint.content |
|
|
| Push Notifications at ticket delete title: Reprint - App not working, change to paper ticket | Content of the push notification received when ticket is deleted with delete reason REPRINT_APP_PAPER | notification.deleted.reprint_app_paper.title |
|
|
| Push Notifications at ticket delete content: Reprint - App not working, change to paper ticket | Title of the push notification received when ticket is deleted with delete reason REPRINT_APP_PAPER | notification.deleted.reprint_app_paper.content |
|
|
| Push Notifications at ticket delete title: Reprint - Customer requests change to mobile ticket | Content of the push notification received when ticket is deleted with delete reason REPRINT_CONTACT_MOBILE | notification.deleted.reprint_contact_mobile.title |
|
|
| Push Notifications at ticket delete content: Reprint - Customer requests change to mobile ticket | Title of the push notification received when ticket is deleted with delete reason REPRINT_CONTACT_MOBILE | notification.deleted.reprint_contact_mobile.content |
|
|
| Push Notifications at ticket delete title: Reprint - Customer requests change to paper ticket | Content of the push notification received when ticket is deleted with delete reason REPRINT_CONTACT_PAPER | notification.deleted.reprint_contact_paper.title |
|
|
| Push Notifications at ticket delete content: Reprint - Customer requests change to paper ticket | Title of the push notification received when ticket is deleted with delete reason REPRINT_CONTACT_PAPER | notification.deleted.reprint_contact_paper.content |
|
|
| Push Notifications at ticket delete title: Reprint - Destroyed or unreadable barcode | Content of the push notification received when ticket is deleted with delete reason REPRINT_DAMAGED | notification.deleted.reprint_damaged.title |
|
|
| Push Notifications at ticket delete content: Reprint - Destroyed or unreadable barcode | Title of the push notification received when ticket is deleted with delete reason REPRINT_DAMAGED | notification.deleted.reprint_damaged.content |
|
|
| Push Notifications at ticket delete title: Reprint - Organization requests change to mobile ticket | Content of the push notification received when ticket is deleted with delete reason REPRINT_ORG_MOBILE | notification.deleted.reprint_org_mobile.title |
|
|
| Push Notifications at ticket delete content: Reprint - Organization requests change to mobile ticket | Title of the push notification received when ticket is deleted with delete reason REPRINT_ORG_MOBILE | notification.deleted.reprint_org_mobile.content |
|
|
| Push Notifications at ticket delete title: Reprint - Organization requests change to paper ticket | Content of the push notification received when ticket is deleted with delete reason REPRINT_ORG_PAPER | notification.deleted.reprint_org_paper.title |
|
|
| Push Notifications at ticket delete content: Reprint - Organization requests change to paper ticket | Title of the push notification received when ticket is deleted with delete reason REPRINT_ORG_PAPER | notification.deleted.reprint_org_paper.content |
|
|
| Push Notifications at ticket delete title: Reprint - PNA requests to on-site collection | Content of the push notification received when ticket is deleted with delete reason REPRINT_PNA_ON_SITE | notification.deleted.reprint_pna_on_site.title |
|
|
| Push Notifications at ticket delete content: Reprint - PNA requests to on-site collection | Title of the push notification received when ticket is deleted with delete reason REPRINT_PNA_ON_SITE | notification.deleted.reprint_pna_on_site.content |
|
|
| Push Notifications at ticket delete title: Reprint - Reseating after distribution | Content of the push notification received when ticket is deleted with delete reason REPRINT_RESEAT | notification.deleted.reprint_reseat.title |
|
|
| Push Notifications at ticket delete content: Reprint - Reseating after distribution | Title of the push notification received when ticket is deleted with delete reason REPRINT_RESEAT | notification.deleted.reprint_reseat.content |
|
|
| Push Notifications at ticket delete title: Reseating | Content of the push notification received when ticket is deleted with delete reason RESEAT | notification.deleted.reseat.title |
|
|
| Push Notifications at ticket delete content: Reseating | Title of the push notification received when ticket is deleted with delete reason RESEAT | notification.deleted.reseat.content |
|
|
| Push Notifications at ticket delete title: Stolen - Ticket stolen | Content of the push notification received when ticket is deleted with delete reason THEFT | notification.deleted.theft.title |
|
|
| Push Notifications at ticket delete content: Stolen - Ticket stolen | Title of the push notification received when ticket is deleted with delete reason THEFT | notification.deleted.theft.content |
|
|
| Push Notifications at ticket delete title: Ticket loss | Content of the push notification received when ticket is deleted with delete reason LOSS | notification.deleted.loss.title |
|
|
| Push Notifications at ticket delete content: Ticket loss | Title of the push notification received when ticket is deleted with delete reason LOSS | notification.deleted.loss.content |
|
|
| Push Notifications at ticket delete title: Transaction not completed | Content of the push notification received when ticket is deleted with delete reason ITA_TRANS_NOT_COMPLETED | notification.deleted.ita_trans_not_completed.title |
|
|
| Push Notifications at ticket delete content: Transaction not completed | Title of the push notification received when ticket is deleted with delete reason ITA_TRANS_NOT_COMPLETED | notification.deleted.ita_trans_not_completed.content |
|
|
| Push Notifications at ticket delete title: Wrong data | Content of the push notification received when ticket is deleted with delete reason ITA_WRONG_DATA | notification.deleted.ita_wrong_data.title |
|
|
| Push Notifications at ticket delete content: Wrong data | Title of the push notification received when ticket is deleted with delete reason ITA_WRONG_DATA | notification.deleted.ita_wrong_data.content |
|
|
Push Notifications at ticket activation content | Content of the push notification received when a ticket is activated | notification.activated.content |
|
|
Push Notifications at ticket activation title | Title of the push notification received when a ticket is activated | notification.activated.title |
|
|
Push Notifications at transfer cancelation content | Content of the push notification received when a transfer is canceled by sender | notification.cancel.content |
|
|
Push Notifications at transfer cancelation title | Title of the push notification received when a transfer is canceled by sender | notification.cancel.title |
|
|
| Push Notifications at ticket update content | Content of the push notification received when a ticket's information is updated by organizer | notification.update.ticket.content |
|
|
| Push Notifications at ticket update title | Title of the push notification received when a ticket's information is updated by organizer | notification.update.ticket.title |
|
|
Push Notifications at transfer accept title | Title of the push notification received by sender when transfer is accepted by the receiver | notification.acknowledge.accepted.title |
|
|
Push Notifications at transfer accept content | Content of the push notification received by sender when transfer is accepted by the receiver | notification.acknowledge.accepted.content |
|
|
Push Notifications at transfer reject title | Title of the push notification received by sender when transfer is rejected by the receiver | notification.acknowledge.rejected.title |
|
|
Push Notifications at transfer reject content | Content of the push notification received by sender when transfer is rejected by the receiver | notification.acknowledge.rejected.content |
|
|
| Push Notifications at transfer have been auto_canceled successfully title | Title of the push notification received by sender when transfer is auto canceled by TIXNGO system | notification.information.automaticallycancel.title |
|
|
| Push Notifications at transfer have been auto_canceled successfully content | Content of the push notification received by sender when transfer is auto canceled by TIXGO system | notification.information.automaticallycancel.content |
|
|
Push Notification at session logout title | Title of the push notification received by a user at session logout | notification.logout.title |
|
|
Push Notification at session logout content | Content of the push notification received by a user at session logout | notification.logout.content |
|
|
Email subject at ticket injection | Email subject received by initial spectator when a ticket is injected | email.invitation.inject.subject |
|
|
Email body at ticket injection | Email body received by initial spectator when a ticket is injected | email.invitation.inject.body |
|
|
Email subject at ticket transfer to unknown account | Email subject received by recipient of transfer when account is not in TIXNGO system | email.invitation.approval.subject |
|
|
Email body at ticket transfer to unknown account | Email body received by recipient of transfer when account is not in TIXNGO system | email.invitation.approval.body |
|
|
Email subject at ticket transfer to known account | Email subject received by recipient of transfer when account is already in TIXNGO system | email.information.approval.subject |
|
|
Email body at ticket transfer to known account | Email body received by recipient of transfer when account is already in TIXNGO system | email.information.approval.body |
|
|
Email subject at ticket transfer cancellation | Email subject received by recipient of transfer when transfer is cancelled | email.information.cancel.subject |
|
|
Email body at ticket transfer cancellation | Email body received by recipient of transfer when transfer is cancelled | email.information.cancel.body |
|
|
Email subject for reminders | Email subject received when spectator gets a reminder (has not downloaded his ticket yet) | email.reminder.subject |
|
|
Email body for reminders | Email body received when spectator gets a reminder (has not downloaded his ticket yet) | email.reminder.body |
|
|
Email subject at ticket deletion | Email subject received by spectator when a ticket is deleted | email.delete.subject |
|
|
Email body at ticket deletion | Email body received by spectator when a ticket is deleted | email.delete.body |
|
|
Email subject at transfer has been auto_canceled successfully (to recipients) | Email subject received by spectator(transfer receiver) when a ticket is auto_canceled | email.information.automaticallycancel.recipient.subject |
|
|
| Email body at transfer has been auto_canceled successfully (to recipients) | Email body received by spectator(transfer receiver) when a ticket is auto_canceled | email.information.automaticallycancel.recipient.body |
|
|
| Email subject at transfer has been auto_canceled successfully (to senders) | Email subject received by spectator(transfer sender) when a ticket is auto_canceled | email.information.automaticallycancel.sender.subject |
|
|
Email body at transfer has been auto_canceled successfully (to senders) | Email body received by spectator(transfer sender) when a ticket is auto_canceled | email.information.automaticallycancel.sender.body |
|
|
| Email subject for activation code of spectator without ticket | Email subject received by spectator when this spectator is using pin code to login and not yet have a ticket in their wallet | email.account.activation.noticket.subject |
|
|
| Email body for activation code of spectator without ticket | Email body received by spectator when this spectator is using pin code to login and not yet have a ticket in their wallet | email.account.activation.noticket.body |
|
|
| Email subject for activation code of spectator with ticket | Email subject received by spectator when this spectator is using pin code to login and already have at least 1 ticket in their wallet | email.account.activation.subject |
|
|
| Email body for activation code of spectator with ticket | Email body received by spectator when this spectator is using pin code to login and already have at least 1 ticket in their wallet | email.account.activation.body |
|
|
| Account deletion URL | If a user change Account deletion mode to "Manage by Organizer" he or she must provide the Account deletion URL here, spectators will be redirected to this link when they click on "Delete my account" on the mobile ticket app | account.deletion.url |
|
|
| Email subject sent to recipient when ticket transfer to Unknown account (single email for bulk tickets) | Email subject sent to recipient when ticket transfer to an unregistered account | email.invitation.bulk.approval.subject |
|
|
| Email body sent to recipient when ticket transfer to Unknown account (single email for bulk tickets) | Email body sent to recipient when ticket transfer to an unregistered account | email.invitation.bulk.approval.body |
|
|
| Email subject sent to recipient when ticket transfer to Known account (single email for bulk tickets) | Email subject sent to recipient when ticket transfer to an already registered account | email.information.bulk.approval.subject |
|
|
| Email body sent to recipient when ticket transfer to Known account (single email for bulk tickets) | Email body sent to recipient when ticket transfer to an already registered account | email.information.bulk.approval.body |
|
|
| Email subject sent to sender when ticket transfer delivered successfully (single email for bulk tickets) | Email subject sent to sender when ticket transfer delivered successfully (recipient accepted and downloaded the tickets) | email.sent.sender.bulk.subject |
|
|
| Email body sent to sender when ticket transfer delivered successfully (single email for bulk tickets) | Email body sent to sender when ticket transfer delivered successfully (recipient accepted and downloaded the tickets) | email.sent.sender.bulk.body |
|
|
| Email subject sent to recipient when ticket transfer cancel by sender (single email for bulk tickets) | Email subject sent to recipient of transfer when the transfer is cancelled by sender | email.information.bulk.cancel.subject |
|
|
| Email body sent to recipient when ticket transfer cancel by sender (single email for bulk tickets) | Email body sent to recipient of transfer when the transfer is cancelled by sender | email.information.bulk.cancel.body |
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