Tickets

Export tickets contains now the last active time of the spectator

In case you updated an event, it's essential to establish whether spectators were online to obtain the refreshed data, enforcing the security of an event. We have now included the Last Active Time in the Tickets export CSV file.

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Note: In the Tickets export CSV file, the column Last Active Time will be available and placed right after the Contingent column.

Spectators

Search spectators by app version and browse spectator's device(s) list

By using the App Version filter, you can now retrieve the list of spectators, who have at least one device, in the provided app version.

In the column labeled 'N.B DEVICES ACTIVE (TOTAL)' you will observe the quantity of active devices associated with each spectator.
As indicated by the column's title, the initial figure represents the number of currently active devices, while the number in parentheses signifies the total devices that have been utilized at least once by the spectator.

For an individual spectator, upon clicking the device count, a popup will display a comprehensive list of associated devices, including device name, app version, platform, os version, device id and last sync time.

Note: In the Spectators export CSV file, the column App Version will be also available and placed right after the App Language column. App Version column will contain a JSON representation of the table displayed in the popup.

Mobile logs

Mobile logs now includes System & Mobile time

To streamline troubleshooting and mitigate potential misunderstandings, mobile logs have been enhanced to encompass both System and Mobile time.

Note: In the Mobile logs export CSV file, both date will be included.

Mobile logs now includes System & Mobile time