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Spectator Locking/Unlocking mechanism overview
Once locked, a spectator is prohibited from transferring, assigning, or reselling any of his/her tickets.
Once unlocked, a spectator can perform transfer, assignment or resale of his/her tickets as configured at according to the current configuration (organizer & ticket level settings).
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Spectators list | Support > Spectator | |
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Locked | Right after the e-mail address, a lock icon will be displayed if the spectator is locked | In the spectator section, a warning message will be displayed if the spectator is locked |
Unlocked | No lock icon after the e-mail address | No warning message |
How to lock a spectator ?
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Once locked, a new lock icon appears after the email address and the Lock action is replaced by the Unlock action.
How to unlock a spectator ?
Only a locked spectator can be unlocked by a back-office user with ADMIN role.
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