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- When anonymizing a spectator, TIXNGO Backoffice will check and warn if this spectator still owns a ticket.
- It allows to "Remove spectator immediately" or "Communicate to spectator".
- In case of "Communicate to spectator", the spectator will receive an email with a link to confirm account deletion. Once the link is clicked, the spectator will be removed automatically. The link will be valid for 24 hours.
Lock/Unlock spectator
Once locked, a spectator is prohibited from transferring, assigning, or reselling any of his/her tickets.
- How to lock a spectator
In the Actions section of the grid, click the lock icon
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Once locked, a new lock icon appears after the email address and the Lock action is replaced by the Unlock action.
Once unlocked, a spectator can perform transfer, assignment or resale of his/her tickets according to the current configuration (application & ticket level settings).
- How to unlock a spectator ?
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