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  • When anonymizing a spectator, TIXNGO Backoffice will check and warn if this spectator still owns a ticket.
  • It allows to "Remove spectator immediately" or "Communicate to spectator".
  • In case of "Communicate to spectator", the spectator will receive an email with a link to confirm account deletion. Once the link is clicked, the spectator will be removed automatically. The link will be valid for 24 hours.

Lock/Unlock spectator

  • Once locked, a spectator is prohibited from transferring, assigning, or reselling any of his/her tickets.

    •  How to lock a spectator

In the Actions section of the grid, click the lock icon

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Once locked, a new lock icon appears after the email address and the Lock action is replaced by the Unlock action.

  • Once unlocked, a spectator can perform transfer, assignment or resale of his/her tickets according to the current configuration (application & ticket level settings).

    • How to unlock a spectator ?

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