Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

We are thrilled to announce the launch of our newly redesigned back-office screen and more particularly the "Edit Event" screen.

Previously, by simply editing an event property (event, event picture,...) unintended changes cascaded across thousands of tickets, resulting in major headaches and operational setbacks.

A safer and more intuitive interface

Our redesigned event editing screen addresses these issues with targeted updates and clear separation of properties and updates and guardrails

...

Before

...

Image Removed

...

Image Removed

In the past, making even minor adjustments to an event or its image could unintentionally alter thousands of tickets, leading to significant challenges and operational hurdles.
We've addressed this issue, ensuring that your edits now remain precise and impact-free.

Welcome to a smoother, more reliable editing experience \o/ 

A safer and more intuitive

...

With this redesign, we also wanted to address the caveats of previous UX

...

screen

We wanted to ease event management by abandoning the "infinite scrolling page" and offering a brand new user experience including :

  • a new section displaying Event details (Event name, date and location)

...

  • that is consistently visible across all tabs, eliminating any confusion about which event you're editing.

...

  • a new navigation through Tabs (General Tickets rules, Tickets keys, Design assets, Overwrite settings and S-360 integration)
  • and many more ...
Now

Before

Image Added

Image Added

Highlights

Ui tabs

We split the previous screen into different clearer and more focused areas, which not only speeds up the process but also reduces the cognitive load, making the management of event properties more efficient and less error-prone.

...

Image Removed

  • such as 'General', 'Ticket rules', 'Ticket keys', 'Design assets', 'Overwrite settings', and 'S-360 Integration' moving between different settings without scrolling through long pages.

...

Consolidated Event Information: The 'after' interface presents event details like 'Event name', 'Event ID', 'Event number', 'Event image URL', and 'Website URL' more prominently and within a single, non-collapsible view. This reduces the risk of overlooking important fields.

...

Language Translation Feature: A new feature in the 'after' interface allows for easy language switching to translate ticket display values, enhancing usability for multi-lingual events and audiences.

...

Tabbed Navigation: The 

...

Cleaner Layout: The overall layout in the 'after' screenshot is cleaner and more organized, which should help in reducing errors and improving user efficiency.

...

Ui tab
titleGeneral

General tab contains the essentials of the event.

  • Event (name, id, image url, ...)
  • Event Group (name, id, image url)
  • Event Date (date, time, timezone)
  • Venue (site, address, ...)

NOTE: Multilingual support


Ui tab
titleTicket Rules

Ticket rules tab consolidates the rules applied to the tickets (activation & transfer)

  • Bluetooth ribbon configuration
  • Activation groups
  • Transfer groups

NOTE: Update of Activation & Transfer groups will be per group/rule basis and triggered by clicking the individual "Edit" icon


Ui tab
titleTicket keys

Ticket keys tab sole purpose is to isolate the Ticket Keys update.

How-to overide ticket details on the fly

NOTE: Multilingual support


Ui tab
titleJanuary 16, 2024

Design assets tab consolidates the rules applied to the Mobile Ticket Look'n'feel

  • Ticket barcode size
  • Prohibited items (image and url)
  • Sponsors (image and url)
  • Seat map (image and url)


Ui tab
titleOverwriting settings

Change general settings for this particular event by overwriting values for selected keys.


Ui tab
titleS-360 integration

S-360 integration tab consolidates the settings for S-360 ticketshops (resale, upgrade, ...)