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In cases, your member users have trouble with 2FA you can resend the QR code for specific accounts by click on resend QR button


Note
titleImportant note
If an email have the access right

Your organizer wants to have a separate account for each tournament or competition. Now, you can assign access rights to multiple organizers' account for the same email address. Learn more.

And if an email has access rights to multiple organizers,

this

the account is

put in

placed at a higher security level.

So

Therefore, you cannot

turn off the

disable 2FA for this account

,

unless

this account

it is removed from other organizers and retains access rights only to this organizer.


How to set up 2FA?

 The first time you login to TIXNGO Backoffice, you can use authenticator apps to scan the QR code, and then provide the verification code to continue

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