Solution When the ticket status is sent back to S-360, in particular in the case of transfer, S-360 will automatically create a contact, if necessary, and assign that ticket to that contact, thus keeping the cultural contact of each ticket in sync with the current mobile ticket owner. New injection filters To better align with the diverse usage patterns across various institutions, we have enhanced our filtering capabilities within the TIXNGO Injection function. Contingents instead of Sub-target Groups The distinction between Target Groups and Sub-target Groups was not universally applied, so we've broadened the filter's functionality. Ability to do partial cancellation / refunds with installment plans You will now be able to perform partial cancellation/refunds with installment plan payments. More precisely, if an order with an installment plan has been created and one or more installments (but not all) have already been paid, it was sometimes impossible to cancel some items of the order and refund them by cancelling an installment remaining to be paid. This issue has been solved. |