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Breithorn V3 Release Notes Highlights

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Zumstein V1 Release Notes Highlights

UK&IRL, NEU, DACH, FR, SP, US, LATAM



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Online Sales


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New lottery application widget

The new lottery application widget is the first step towards providing a brand new, versatile and much simpler lottery process. No need to synchronize contacts to a separate module and re-integrate reservations/sales after the draw. The new process relies on existing tools of the core S-360 system and will allow you to run your lottery in different ways.

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Switch performance while selecting a seat on the Ticket Shop

After having selected an event and a date, it might happen that the internet user doesn't find any seat matching his wishes. As a result, he may want to look for another performance date. The internet user can now easily switch from one performance to another by using the buttons and the date picker on the top right corner of the seat selection page.

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Back-office

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Donation certificate document

SecuTix can provide a new document mentioning the donations performed by your customers. Depending on your country of operation, this document may be used by your customers to get some tax reduction.

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Enhanced Cancellation Insurance UI and Functionality

The 'Cancellation Insurance' modal, present during the ticket purchase process in the checkout step of a ticket shop, has received an UI enhancement and expanded feature capability. Now, the operator can configure the modal to explicitly prompt the user to choose whether to opt for cancellation insurance.


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Relay collaboration for distribution tools

Is the relay managing tickets for a structure unavailable (holidays, sick leave, etc.)? One of his/her colleague can now step in and act on his/her behalf. In the main distribution screen, relays can now act on the tickets of their fellow relays of the same structure.



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Back-office


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A new fixed seat season ticket for live entertainment (Fest Abo)

S-360 already provides the possibility for a season ticket holder to keep the same seat across the whole season if all the performances contained in the season ticket use the same logical configuration. The Fest Abo pushes the "fixed seat" logic one step further by guaranteeing the same seat across several logical configurations belonging to the same physical configuration. This new logic has also been implemented in the season ticket renewal process and the management of the preferred seat.

Available in UK&IRL, NEU, DACH, FR, SP, US, LATAM


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Access control warnings on the seat map

You enjoy the "controlled ticket" view of the seat map for monitoring access control? You can now configure that view to trigger warnings when access control numbers drop suspiciously.



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Engagement


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Campaign metrics added to campaign screen

Secutix now allows users to consult many of the metrics for their email campaigns right in the campaign screen itself.  This allows users to easily compare the effectiveness across different campaigns, and now, with the recent ability to view campaigns from different seasons together in the campaign screen, to compare across seasons as well. 






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Online Sales


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Address book for distribution tools

You want to offer simpler way for your distribution user to find and distribute their tickets to their guest and avoid data leaks? Activate the address book feature for the distribution tool.

Contact filter on the distribution map

Managing B2B distribution is now even simpler with a new contact filter available on the distribution seat map. The filter allows quickly identifying tickets of certain contacts to be able to take them back and re-distribute to someone else.

Customizable distribution import/export file

The import/export distribution file has been simplified and can now been customized to better match your specific wording, making it even more intuitive to use.



Widgets

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Back Office


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Keep mobile owner and cultural contact in sync

In an effort to bring TIXNGO and S-360 closer to simplify operations and allow you to further leverage the power of TIXNGO, we are taking a first step by making it possible to keep the mobile owner of TIXNGO in sync with the cultural contact of S-360.

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New transactional email designer editor - Beta

The email designer editor is a powerful and easy-to-use content creation module that lets customers create beautiful transactional email templates with a simple drag-and-drop interface. Operators can choose from various templates, layouts, and content blocks to build their templates that suit their business needs. They can also customize and design your content with fonts, colors, images, filters, frames, stickers, smart merge tags, and more.

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Important Technical Update for consumers of embedded widgets: Required Action for Customers

Subject:

[Action required] Important technical update for embedded SECUTIX widgets

Dear Customers,

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Solution

When the ticket status is sent back to S-360, in particular in the case of transfer, S-360 will automatically create a contact, if necessary, and assign that ticket to that contact, thus keeping the cultural contact of each ticket in sync with the current mobile ticket owner.

New injection filters

To better align with the diverse usage patterns across various institutions, we have enhanced our filtering capabilities within the TIXNGO Injection function.

Contingents instead of Sub-target Groups

The distinction between Target Groups and Sub-target Groups was not universally applied, so we've broadened the filter's functionality.

Ability to do partial cancellation / refunds with installment plans

You will now be able to perform partial cancellation/refunds with installment plan payments. More precisely, if an order with an installment plan has been created and one or more installments (but not all) have already been paid, it was sometimes impossible to cancel some items of the order and refund them by cancelling an installment remaining to be paid. This issue has been solved.



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Online Sales

Engagement


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Advantage prices: choose when to display them in the purchase journey

Until now, advantage prices were displayed first on Ticket Shop. From now on, you have the possibility to disable this feature by unsetting the point of sale parameter "Always display advantage prices first". If you want to continue displaying the advantage prices first, you have nothing to do.

Gather consent on behalf of your promoters or event organisers

SecuTix provides a new feature allowing you to gather opt-ins on behalf of event organisers you are working with. After collection of opt-ins, you send the list of contacts having given their consent to the concerned event organiser. This event organiser will be in charge of sending the newsletters and providing an opt-out feature.New option to allow sending emails to clients who have have not explicitly accepted emails

Clients often need to send out business specific emails to partners and colleagues that don´t fall strictly into the marketing material category.  However the standard behavior of SAM will remove any contacts included in your mail out list (Target) that haven´t specifically chosen to be open to emails (they´ve neither said yes or no).  The need to bypass this check and allow, only for these specific situations, emails to be sent to these contacts can now be permitted.  



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Box office

Open Platform


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Print or reprint a ticket from the seat map

A customer forgot to bring his ticket when joining the venue on the event day? No worries, you will now be able to reprint the ticket in a much more efficient way. From the seat map, just select the seat (using the already existing filtering features if needed) and right-click on it. Two new options are available: Print or reprint the ticket..

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Back Office

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Use tariff custom variables on ticket template

Custom variables defined at the tariff level can now be used within a ticket template. Note that if the same custom variable is used both at product level and tariff level, the value of the latter will override that of the former in the template.

File list: Search files over a period longer than one day

In order to ensure short response times, the file search was restricted to a period of one day (date of creation or date of last modification of a file). The constraints on search criteria have been reviewed in order to provide you more flexibility, and it will be possible to search on several days in some conditions.Enhanced URL Protection on API Endpoints

We have implemented URL protection on several critical API endpoints. This update introduces a whitelisting requirement for URLs, enhancing the security and integrity of our API interactions. Operators must now explicitly whitelist the URLs to which these endpoints can respond.





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Zumstein V1 Release Notes




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Queue page


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Remaining time display threshold

The threshold after which the remaining time is displayed on the queue page can be configured from the admin tool. Set to 15 minutes by default, this value can be adjusted or left empty to display the remaining time systematically.



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Admin tool

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Scheduled waiting queue purge

It is now possible to schedule the purge of the queue on top of the opening and closing schedules of the waiting room.


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Time zone management

When operating queues in different time zones, a time zone can be configured to define the time zone of operation of a queue, which will be taken into account to display the scheduled times of operation.