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Feature patch - Released in production the week 13-1715.01.2020  UPCOMING

New features

  • Co-Season ticket holder management has been improved to create only beneficiaries instead of a contact file when your customers are only providing a last name/first name. Thanks to this feature you can increase the data quality of your contact database. Read more
  • We are adding a new configurable pop-up in the ticket shop with terms and conditions in order details page, to get the users to accept legal agreements with an active method Read more
  • A guest registering to a newsletter during the checkout process will systematically receive this newsletter, because he's considered to have given his explicit consent for communication from the organisation.
  • New questions (gender and year of birth) is are asked together with Contact Origin at Box Office or Touch Cart
  • Producers can manage the real time sales and availability of their visit passes and time-slot products on Producer Space by using Dashboard.
  • A new parameter is introduced to Voucher, which allowing to keep the remaining amount in the Voucher for next use (instead of sending to Credit note or debtor profit)
  • All reporting attributes now follow organisation timezone.
  • Print a test ticket based on a real ticket directly from the ticket list screen
  • We are adding a new pop-up with Terms and Conditions on order details page for each of the Ticket shops (including FCFS, Group Sales, SAT) and lottery to get the users to accept legal agreements with an active methodcontact origin at box office or touch cart
  • It is now possible to copy from one visit space to another all the existing time slots, thus simplifying the setup when all visit spaces have a similar time slot configuration. Read more

Bug fixes

  • [STX-95978] A technical error happens when using the group feature in the seat map editor

  • [STX-96287] Prices change when changing/adding a price table in bottom-up price decomposition configurations


Expand
titleAdditional bug fixes
  • [STX-95452] Group time of visit pass is not updated in file details screen
  • [STX-94381] The file summary does not show correct values for payments when they are multiple payment on multiple files
  • [STX-94394] The reservation reminder email does not display the closest deadline to pay when there are several dates
  • [STX-94412] It is not possible to duplicate invoice if the shipment address of the original invoice is not the main address
  • [STX-95382] An unexpected behaviour happens when double clicking on a seat on 3D seat map
  • [STX-95395] In the ticket shop, the file is in "progress (purchase request pending approval)" while the state in the back office is "in progress"
  • [STX-95409] Questionnaire in ticket shop is not shown correctly in some particular configurations
  • [STX-95415] Export Immediately button does not work in external printing screen
  • [STX-95416] Changes are not correctly synchronised in the point of sales under some specific configurations
  • [STX-95418] Seating screen does not sporadically work correctly
  • [STX-95450] Option laying is no longer working in some specific season ticket configurations
  • [STX-95453] Sold and reserved seats are displayed as free after changing view mode from "File" to "Category + Contingent"
  • [STX-95476] In the order invoice, the amount of commissions is set to 0 instead of the right value
  • [STX-95496] It is not possible to cancel a reservation sold with cross-sell products
  • [STX-95522] In the ticket shop, some tickets cannot be downloaded in mobile device
  • [STX-95549] In the cash desk closure screen, the quantity of cancelled tickets found is wrong
  • [STX-95580] Overheads are not applied correctly in the online resale process
  • [STX-95674] Touch cart does not update the quantity of products correctly when making fast selections
  • [STX-95683] Ticket shop should check for allowed characters in ticket holder data
  • [STX-95692] Inconsistent amount is displayed in "Cash desk detail" report
  • [STX-95697] Seat category mapping table can be deleted even if it is used
  • [STX-95712] Some inconsistencies are observed in the SAM campaign information
  • [STX-95718] In the order summary document, the instalments are missing in payment details section
  • [STX-95726] It is not possible to generate a file summary with HTML format if the contact address contains ampersand sign
  • [STX-95751] Missing warning message when trying to close again an already closed cash desk
  • [STX-95773] Sporadically, is not possible to add a performance on a season ticket in the ticket shop despite it works on the box office
  • [STX-95780] Logical configuration summary displays inconsistent results
  • [STX-95786] Thumbnail image of goods in the ticket shop is of low quality
  • [STX-95821] Fidelity points are not transferred correctly to credit note
  • [STX-95826] A delay is observed in tariff price changes for some operators
  • [STX-95827] In the classic seat map, the text annotations may display in the wrong direction
  • [STX-95867] Wrong email subject when sending letter document by email
  • [STX-95899] A timeout message is observed when generating invoices
  • [STX-95921] Batch to track SAM emails is not working correctly
  • [STX-95922] The state of the file is not changed after cancelling the whole file
  • [STX-95947] Duplicate contacts are not correctly detected when they contain uppercase accents
  • [STX-95996] Logs do not show for which contacts/emails the email format is wrong
  • [STX-95998] It is not possible to validate organisations even when administrative numbers exist
  • [STX-96151] Refund batch for a performance : missing translation
  • [STX-96213] Access Control product configuration is not displaying all the parameters for a visit pass