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Why should organizer use it?

  • To encourage users to send tickets to other spectators in case they hold 2 or more tickets for one event by showing an in-app pop-up reminder.


How it works?

  • Enable the feature: upon request and need the implementation on mobile side (require new build)
  • Interval time: define at Number of minutes before sending a non-transferred reminder in the appan in-app reminder for not yet transferred tickets
  • If interval = 0, pop-up will be disabled and only yellow ribbon will appear on event level

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Info

New update

(lightbulb) we just released new key settings to increase the flexibility for this feature: 

  • The pop-up will only appear if the user has more than one transferable ticket, and at least one of them is unassigned
    (tick)     Set the "Enable additional check of non-assigned tickets for transfer reminder" to true

  • To be able to define when pop-up will be displayed for the first time.
    This allows organizers to avoid spamming your end-users with too many pop-ups in case users have different matches on wallet.
    (tick) Set the value for "Number of hours before event start time sending first transfer reminder"




How feature is visible on TIXNGO app?

Example:

user
  • User A has 3 tickets for event 1
  • Once user opens app the 1st time, pop-up appears reminding user to send tickets to guests
  • The pop-up goes along with yellow ribbon stayed on event level
  • Pop-up will
periodly
  • period appear after an interval
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string

Indication as screenshot above

transfer_warning

yellow ribbon for non-transferred tickets

_title

Transfer is required

transfer

_dialog

_warning

content of pop-up for non-transferred ticketsassign_or_transferbutton send ticketclosebutton close

You have several tickets for this event - please transfer them to your guest

transfer_warning_action

Transfer ticket