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Your customers are extensively using B2B portals, then they will be delighted by this new features allowing them to distribute all tickets at once regardless the product family or the tariff.

Summary

Your B2B customers are purchasing several variety products that can go from events to visit passes or services that they share with contacts within the company thanks the distribution feature available in the B2B portals. Once the new distribution feature is active they will increase their efficency while doing the same tasks in less time.

Problem / Solution

The current distribution process forces the user to distribute tickets products by products which can be quite time consuming and repetitive when you need to distribute several products to the same contacts. A known exemple would be the case when you need to distribute a ticket for an event and a parking ticket. With the new distribution you distribute all the tickets to the corresponding contact in one step.

On the second step of the distribution process, you don't need to enter the firstname and lastname anymore, you can now send the tickets with the email address only.


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How to get started ?

Activating this feature require to update the following label key distribution.list.activateAdvancedView which is set to false by default for now. You simply need to set it to through. 

distribution.list.activateAdvancedView=true





Organisation context >> Sales channel >> Point of sales >> Internet theme >> Tab Advanced

Restriction

Currently

To enable the

new distribution feature supports only the digital distribution, the physical printing in one step will be available soon to fully unleash this new capability

distribution with the email address only, check the point of sales parameter "distribution for public contacts".

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Organisation context >> Sales channel >> Point of sales >> Internet parameters 


Info
titleGDPR and public contact distribution

In the context of GDPR, please note that the search feature on the screen is working as described below when the "Distribution for public contacts" is set :

  • When the user enters a valid email address (aaa.bbb.@xxx.yyy) in the search field, the system will provide as a result corresponding members and public contacts.
  • When the user enters a firstname, lastname or an incomplete email address, the system will only provide the corresponding members if there is any. 

Please note also that when you are distributing tickets to a public the system will not add him as a member of your structure.